Private Self Storage For A Separation Moving Out At Short Notice

Need somewhere safe for your things before the week is out?

Some decisions arrive slowly. Others land in a single conversation, and by the end of it you already know you need somewhere safe for your things before the week is out. If that is where you are right now, this is a practical guide, not a sales pitch. We will tell you exactly how it works, what it costs to leave again, and why a private unit might be the one straightforward thing in an otherwise complicated month.

You do not need to have everything figured out before you book. A lot of people who come to us through a separation do not know how long they will need the space, or how much they are bringing, or even what the next few weeks look like. That is fine. We can work with that.

Here is what you need to know, in plain language.

If you are in a hurry, here is the short version:

  • Same-week move-in available
  • Smart entry 6am to 10pm, seven days a week
  • Two-week minimum stay; refundable deposit; 14-day notice to leave, with unused days refunded
  • Your unit is private: only you have access
  • Get a quick, private quote: quote.wigwamstorage.co.uk

A neutral space while you decide what comes next

When you are in the middle of a separation, a private unit is not just somewhere to put furniture. It is the one space where nothing is contested and no one else has a key. Your belongings are there, they are secure, and the room is yours alone while you work out the larger things at your own pace.

Somewhere that is only yours

Only you hold access to your unit. That is not a policy footnote; it is the literal promise. Each unit has its own alarm, and no one else, not staff, not another customer, not anyone connected to the shared home, can walk in. You get smart entry via the door system. The unit is yours from the moment you move in.

That matters most when everything else feels shared or disputed. The contents of this room are not. The door is not. Access is not.

Time to decide what to keep, without pressure

One of the hardest things about moving out quickly is that you are making permanent decisions in a temporary state of mind. A private unit removes that pressure. Your things are safe and secure while you take the time you actually need to decide what stays, what goes and what waits.

We provide the space. We do not provide legal guidance, and you should not lean on a storage provider for that. If you have questions about what you are entitled to move out of a shared property, or whether storing certain items could affect any legal proceedings, speak to a solicitor or contact Citizens Advice. Rules and timelines differ in Scotland and Northern Ireland, and the right answer depends on your specific situation. Wigwam gives you a secure, private unit for your belongings. The legal side belongs with a qualified adviser.

How quickly can you move in?

Same-week move-in is available at our UK market-town locations. You do not need to plan weeks ahead. If you need a unit by Thursday, the process from quote to access can happen that quickly.

Same-week move-in, two-week minimum stay

The minimum stay is two weeks. That is the honest number, and we think it is worth saying plainly, because you will see other providers suggest no minimum, or wave at “flexible” terms without naming them. Two weeks is enough time to get your things in, settle the immediate crisis, and decide what happens next. You are not signing up for three months you might not need.

Smart entry is available from day one, 6am to 10pm, seven days a week. Those hours cover most real moving schedules. Early morning before work, evenings after, or a long Saturday haul with a van. You come when it works for you.

Booking when you are not sure what size you need yet

Most people in this situation underestimate what they are bringing and overestimate how complicated booking is. Start with a rough count of rooms and main items, get a quote, and if you get there and need more space, we can sort that out. The goal is to get you into a unit this week, not to get every detail perfect before you begin.

What the terms actually are, stated plainly

Most self-storage pages mention terms in the small print, if they mention them at all. We put them here, at the top, because someone moving out at short notice deserves to know exactly what they are agreeing to before they book.

The refundable deposit and the 14-day notice

There is a deposit. It is refundable. You get it back after you have given 14 days’ notice, vacated the unit and settled your account. If you owe nothing outstanding, your deposit comes back to you.

The 14-day notice is not a catch. It is the interval between “I am done here” and the door officially closing. It gives you time to collect anything you have left, tie up any loose ends, and leave without rushing a final trip to the site. Once your notice period has run and the unit is clear and the account is settled, the deposit is returned.

For full terms, including what counts as settling the account and the specifics of timing, read the terms and conditions.

What happens to unused days when you leave

If you give your 14 days’ notice and move out before the period you have already paid for ends, unused days are refunded. You pay for the storage you actually used. That is the full picture.

Some providers charge to the end of the month regardless. Wigwam does not. If your plans change faster than expected, which is common in a separation, you are not trapped paying for days you are not using.

If you want to know what a unit near you would cost, get a quick, private quote at quote.wigwamstorage.co.uk. No long forms, no pressure.

Private and secure: only you get in

The privacy of a self-storage unit during a separation is not a minor feature. It is often the whole point. The question we hear most often, in different forms, is: “Can anyone else access my things?” The answer is no.

Smart entry, 6am to 10pm, seven days a week

Access is by smart entry, available every day from 6am until 10pm. You use the entry system to get into the site and to your unit. No staff member needs to let you in; no appointment is required during those hours. You come and go as your schedule allows.

Practically, this covers the vast majority of moving days, collection trips and top-up visits. Early starts when you want to avoid traffic. Evenings when the day has been long. Weekends when you have help available. The 6am to 10pm window is broad enough to fit around real life, not just business hours.

Individually alarmed units: only your belongings, only your alarm

Each unit has its own alarm, separate from every other unit on the site. If your unit is disturbed, that alarm is triggered. Not a shared corridor alarm, not a site-wide system that covers ten units at once. Yours.

The units are clean, dry and secure. We do not claim climate control or temperature regulation, because we do not offer it. What we do offer is a well-maintained, individually protected space for household goods. Furniture, boxes, personal items, clothing, equipment. The things that matter.

Your unit, your access: no shared entry

You are the only person who accesses your unit. There is no shared key, no secondary access for staff, no arrangement under which another party could be given entry. If you need someone else to collect things on your behalf at some point, that is a conversation for when the time comes, and it stays under your control.

This is not legal protection against a court order or a solicitor’s instruction. It is simply the physical reality: the door to your unit opens for you. No one else holds access.

What size unit do you need?

The right size depends on what you are bringing, and most people have a reasonable sense of that even before they have made a list. Here is a practical scale to work from.

A few boxes to a full three-bedroom house

A small locker-style unit holds boxes, archive files, a few bags of personal belongings. A room-sized unit takes the contents of a bedroom or a small study. A larger unit fits the contents of a one-bed flat, furniture and all. If you are clearing a shared three-bedroom house and taking your half, you need a bigger space still, and we can help you size that from a quote.

The rule of thumb: if in doubt, go slightly larger. The cost difference between adjacent sizes is usually less than the hassle of realising mid-move that you need more room. You can check indicative costs on our pricing reference page. No prices are quoted in this article because the right number depends on your location, size and duration, and a quote will give you the real figure quickly.

If you are not sure yet, start smaller

There is no need to get the size exactly right on the first booking. If you move in with a smaller unit and find you have underestimated what you brought, the practical path is to talk to us. Starting with what you know about and adjusting from there is far better than stalling the whole process because you cannot picture every piece of furniture in advance.

The first step is to get a quote and get in. The rest can follow.

Getting your things there

Moving into storage during a separation often means coordinating transport at short notice, sometimes without much planning time. Here is how it works in practice.

Using a man and van or a removals firm

Yes, a man and van or a removals firm can bring your things directly to the unit. That is straightforward. What to know beforehand: our sites are unmanned for self-access. When goods arrive by van, someone from your side needs to be present at the site to direct the delivery, open the unit and oversee the move. Wigwam does not sign for goods or receive deliveries on your behalf.

That is not a limitation, it is you staying in control of your own move. You, or someone you trust, is there when your things arrive. Nothing is handed over to a stranger at a site you cannot see.

If you are coordinating from a distance and need someone present, that person should be from your own arrangements: a friend, family member, or the removals team themselves with you on the phone. The unit is yours to manage.

What to do on moving day

Bring photo ID and proof of address when you first access the unit. You will also need a padlock for the unit door; bring one or pick one up before you arrive. Have a clear plan for how the goods are arriving: own vehicle, a man-and-van booking, or a full removals firm. Know the window (6am to 10pm), and allow time to park and work through the door.

Beyond that, moving day is moving day. Get the van in, stack the unit, lock up and leave. The process is straightforward once you are there.

Protecting what you store: contents cover, simply explained

Contents protection at Wigwam is mandatory, which means you cannot store goods without it. That is a clear requirement, and we think it is a fair one.

Contents protection: opt in or prove your own

Two options. Either take Wigwam’s RSA contents protection policy, which is set up at the time of booking, or provide evidence of your own equivalent cover. If you already have a home insurance policy that extends to goods in storage, check the terms and bring that confirmation. If you do not, Wigwam’s policy covers you from day one.

For the full detail on what is covered, how to opt in, and what the RSA policy includes, visit our contents protection page. We do not give insurance advice here; what we give you is the requirement clearly stated and the route to the right page.

Declaring the right value

Declare the full replacement cost of everything you are storing. Not the second-hand value, not a rough estimate: full replacement value for each item as if you were buying it new today. Under-insurance is settled proportionally. If you insure for half the real value and make a claim, you receive half the settlement. That is not a technicality to worry about later; it is a number to get right at the start.

If you are not sure what your things are worth to replace, take an hour before you move in, photograph the main items and make a list. It protects you and it makes any future claim simpler. The contents protection page has the full terms.

Find your nearest Wigwam location

Wigwam operates across our UK market-town locations, not out of a national distribution hub or an edge-of-town industrial park. The sites are in the places where people actually live, which means shorter drives and a team that knows the local area.

Wigwam in UK market towns

If you are in Somerset, Wigwam Self Storage Bath is our Bath site. If you are in Lincolnshire, Wigwam Self Storage Lincoln covers that area. For all other locations, the full list is at our self-storage locations hub, where you can find the nearest site to your postcode.

We do not name a fixed number of locations here because it changes as we grow. The hub always reflects the current list.

A local team, not a call centre

Our team members are based at or near the market-town sites, not in a shared call centre fielding queries from across the country. Selina and the team across our locations are the kind of people who have helped a fair few people through exactly this situation. Not because they were trained to manage it as a category, but because they have been at those sites long enough to know that someone moving out of their home in a hurry usually just needs a straightforward answer and a unit they can get into this week.

Sites are unmanned in the sense that you do not need to check in with staff to access your unit during opening hours. But there are real people contactable, and they know their locations.

When you are ready, get a quick, private quote at quote.wigwamstorage.co.uk. No pressure, no long form. Just a clear number so you can plan your next step.

Frequently Asked Questions

Can the other person find out where my things are, or get access?

No. The account is in your name, the unit is accessed by smart entry under your control, and nobody is given access just because they ask. The site team will not let anyone into your unit, will not confirm to a caller whether you hold a unit, and holds no key that opens your space. That is the physical reality, and during a separation it is often the part that matters most. Your belongings are in a room that opens for you and nobody you have not authorised. A few honest boundaries, because pretending otherwise would not help you. This is privacy, not legal protection. If a court issues an order, or a solicitor is acting through proper legal channels, that is a legal process and it operates outside what a storage provider controls; we cannot advise you on that, and you should speak to a solicitor or Citizens Advice about anything of that kind. What the unit gives you is straightforward day-to-day privacy: no shared key, no second access for a former partner, no casual way for someone to walk in. If you are worried about being traced through the booking, raise it with the team when you set up the account so the contact and billing details are handled sensibly. And keep your own access details and any spare key somewhere genuinely private, not in the shared home. The control of the unit sits with you, and it stays there unless you choose to change it or a legal process requires otherwise.

What happens if money is tight and I fall behind on payments?

Talk to the team early, before it becomes a problem, because a separation often comes with a sudden squeeze on money and a unit you genuinely need. The honest position is that storage is a paid service, and the terms and conditions set out what happens if an account falls into arrears, including the steps before a unit can eventually be repossessed. That is not a threat, it is just the arrangement being clear. But the practical advice is the useful part: if your circumstances change and you are worried about a payment, the worst thing to do is go quiet. A short conversation about what is coming is always better than a missed payment with no explanation. The refundable deposit sits behind your account and is returned on a clean exit, so it is not a fee you lose, but it is not a substitute for keeping the account current either. If the cost stops making sense, you have a clean way out: give 14 days’ notice, vacate, settle up, and the deposit comes back with any unused days refunded, so you are never trapped paying for storage you no longer need. The flexible terms exist precisely because lives change faster than long leases allow. Read the detail in the terms and conditions, and if you are facing genuine financial hardship more broadly, Citizens Advice can talk you through your options. On the storage itself, the team would always rather hear from you early than not at all.

Should I store things that we jointly own, or only my own belongings?

This is one to think about carefully, and it is genuinely a legal question rather than a storage one, so the most useful thing I can do is point you to the right person rather than pretend to answer it. A storage unit will hold whatever you put in it, but what you are entitled to remove from a shared home, and whether moving jointly owned items into storage could affect any proceedings, is a matter for a solicitor or Citizens Advice. Rules and timelines also differ in Scotland and Northern Ireland, so advice needs to fit where you are. What I would gently say from experience, not as advice but as common sense, is that a clean record helps. If you do move shared items, knowing exactly what you took and being able to show it was kept safe and not disposed of tends to make any later conversation calmer. The privacy of the unit cuts both ways here: your things are secure and only you can access them, which protects your belongings, but it does not change the legal ownership of anything inside. Storage keeps items safe and out of dispute physically; it does not resolve who they belong to. So the sensible order is to take advice first on what you should and should not move, then use the unit to keep whatever you do move secure while the larger questions get worked out. We provide the room. The question of what belongs in it, when ownership is contested, belongs with a qualified adviser.

Can a friend or family member collect things for me if I cannot face going myself?

Yes, and during a separation that is a fair and common thing to need, so it is worth knowing how it works. Access to the unit is under your control, and you can authorise someone you trust to access it on your behalf by setting up their access, rather than handing your own details around informally. That keeps things clean: the person you choose can get in, and nobody you have not chosen can. What does not happen is the site team letting someone in on a phone call without that being properly set up through your account, which is the same protection that keeps an ex-partner out and is worth keeping intact even when it is a friend you trust. So if you know you will not be able to manage a collection trip yourself, sort the access arrangement with the team in advance rather than at the gate. A practical note on deliveries and helpers: the sites are unmanned, so if a friend, a family member, or a man-and-van is bringing things in or taking them out, someone from your side needs to be there to open the unit and oversee it, because Wigwam does not receive goods or supervise access for you. That someone can be the trusted person you authorised; it does not have to be you. The point throughout is that control stays with you. You decide who can act for you, you set it up properly, and it stays under your authority unless you change it. If your situation is delicate and you would rather not be there in person at all, the team can talk through the most discreet way to arrange it.

What if I move in, then disappear for weeks because life is chaotic? Are my things still safe?

Yes. Your things stay exactly where you left them, in a locked, individually alarmed unit, whether you visit every day or not at all for a month. There is no requirement to attend, no maximum gap between visits, and nothing happens to your belongings simply because you have not been in. During a separation that reassurance matters, because the weeks after moving out are rarely tidy and you may genuinely not have the headspace to think about a storage unit for a while. The unit does not need managing to stay secure. It is alarmed, it is yours alone, and it sits quietly until you are ready to deal with it. The one thing that does need to keep ticking over is the account. As long as payments are current, the unit is yours and your things are safe and untouched. The risk is not absence, it is an account quietly falling into arrears while you are not looking, which is why it is worth setting up payment in a way that runs without you having to remember, and why a quick word with the team early is wise if money is going to be tight. If you genuinely cannot face anything to do with the move for a stretch, the kindest thing you can do for your future self is make sure the payment side is on a steady footing before you step away. The belongings will keep. Get a quick, private quote and a clear monthly figure at quote.wigwamstorage.co.uk so you know exactly what that commitment is before you start.

Relocating With A Family Storing The Overflow In Self Storage Until You Settle

New town, new house, and three vanloads that don’t have a home yet?

Most families who have moved house will tell you the same thing: moving day is just the beginning of it. You get the van loaded, you hand over the keys, and then reality sets in. The new house is not quite the blank canvas you imagined. One room needs painting before anyone sleeps in it. The children’s beds need to go up tonight, and nobody knows where the duvet covers are. And somewhere in the middle of all that, there are three more vanloads of things that simply do not have a home yet.

That is not a failure of planning. It is just what a family move looks like. There are too many moving parts, too many people who need things right now, and not quite enough space to absorb everything at once.

The question is not how to get everything into the new house on day one. It is how to get the people settled first, and give everything else a safe, nearby place to wait while you do.

If you are mid-move and need the quick facts:

Why a family move rarely happens in one clean go

Most families who have been through a relocation will recognise this: what looked like a single event on the calendar turns out to be a process, and the process takes longer than anyone plans.

When completion dates do not align

Completion dates slip. Chains wobble. The buyers of your old house want to move on a Thursday, and the sellers of your new house are not ready until the following Monday. Suddenly you have four days when your furniture has nowhere to be, and a removal firm booked for the Thursday who cannot wait. It is a practical logistics problem, and the answer is practical: a storage unit near the new town, booked ahead, gives the overflow a place to land while the dates sort themselves out. You are not in the lurch. You are just running the move in two stages instead of one.

A new home that needs a little work before the good furniture goes in

Sometimes the timing is not a chain problem at all. The new house is available, but the front bedroom needs a coat of paint, and there is a cracked tile in the bathroom you want fixed before the family is fully in. Putting the good furniture in before the work is done is how things get damaged. Storing the dining table and the good chairs for three weeks in a clean, dry, secure unit nearby means the decorators can work without moving around your belongings, and the furniture arrives in the room it was always going to, rather than dragged across fresh paint.

Settle the people first, store the overflow second

The governing principle for a family move is simple. Get the people into the new home. Get the beds up, the kettle on, the school bags by the door. Everything else can follow in the right order, at the pace real life allows.

What to keep with you

What goes in the van and stays with the family on night one is a short list. Children’s beds, bedding, and a week of clothing. School bags, uniforms, the car seats. Medication and the medical bag. The kettle, a few plates, the toothbrushes. The things that cannot wait a week in a unit and cannot be retrieved at short notice if someone needs them.

Keep that list tight. Everything that does not belong on it is a candidate for the unit.

One practical note: Wigwam sites are unmanned. If you are using a removals firm or courier to drop things at the unit, someone from your side needs to be present to open up and oversee the drop. The local team cannot sign for deliveries or be on site for you. Plan for that when you brief your removals company.

What can wait safely in a unit

The spare bedroom furniture. The seasonal equipment (camping kit, ski gear, garden tools that do not fit the new garage). The boxes labelled “study, deal with later” that you know will not be opened until month two. The second set of curtains that might not fit the new windows anyway.

This is not the overflow you failed to move. This is the overflow you chose not to move yet, because you were thinking clearly about what the family actually needs in the first week. That is a different thing entirely.

How much space a family move needs

For a three-bedroom family home, a unit around 75 to 100 square feet is a reasonable starting point for the overflow. That will hold the contents of two to three furnished rooms comfortably, with space to move around.

A rough size guide by home size

The estimates below are a useful starting point:

  • One-bedroom home: around 50 square feet
  • Two-bedroom home: around 75 square feet
  • Three-bedroom home: around 100 square feet
  • Four-bedroom home or larger: 150 square feet upwards, depending on what stays and what goes

These are starting points, not guarantees. The actual amount varies with how much the family is staging versus moving in one go, and how much the new house can absorb immediately. If you are in any doubt, book a slightly larger unit.

For cost expectations by unit size, the Wigwam pricing page gives a clear picture without requiring a quote.

Why it is fine to take a little more space and get the unused days back

If the family books a slightly larger unit and the move resolves faster than expected, you are not penalised for it. Unused days are refunded if you vacate early. That means you can book with a little breathing room rather than squeezing everything in to keep the invoice down, and if you are out of the unit in three weeks instead of six, you only pay for three weeks. For a family working against an uncertain timeline, that is a meaningful reassurance. The contract works in your favour, not against you.

How long you will need it, and how flexible that is

The two things worth knowing upfront: the minimum stay at Wigwam is two weeks, and ending the contract requires 14 days notice. Both are worth understanding before you book.

Two-week minimum stay and no guesswork on the end date

The two-week minimum means a short bridge between homes is straightforward. You are not signing up for six months of warehouse storage. You are booking a clean, dry, secure unit near the new town for as long as the gap between homes requires, with a two-week floor. Most families using storage as a bridge during a relocation find the unit for four to eight weeks covers the settling-in period and leaves room to deal with the overflow without pressure.

You are in control of the end date. When you are ready, you give notice.

Ending it with 14 days notice when you are settled, and getting your deposit back

When the unit is empty and the account is settled, the deposit is returned to you. To end the contract, you give 14 days notice, vacate the unit, and settle anything outstanding on the account. After that, the deposit comes back and any unused days from the notice period are refunded. That is the whole process. You can read the exact terms at wigwamstorage.co.uk/terms-conditions/.

The deposit is refundable. Not waived, not complicated. It is returned to you when you leave.

Ready to get a quote for your move? You can do that now at quote.wigwamstorage.co.uk. You do not need to commit to dates yet. The process is quick and you will get a figure for the size and location that suits you.

Packing the overflow so the next few weeks are easier

Label every box by room, not by content. That is the single most useful habit in a storage unit. When you come back three weeks later for the thing you need, you want to know it is in the “dining room” box, not that it is somewhere in the van’s worth of cardboard you stacked on arrival.

Label by room, keep an aisle, put the “might need soon” boxes at the front

Three habits make a storage unit usable rather than a wall of cardboard:

  1. Label by room. Write the destination room on the top and at least one side of every box. When you come back, you can read the labels without moving half the unit.
  2. Keep a clear aisle. Stack along the walls and leave a walking path down the centre of the unit. You will thank yourself the first time you need to reach something near the back.
  3. Stage the “might need soon” boxes at the front. If you think you might want the winter bedding, the spare towels, or the children’s books in the first fortnight, put those boxes nearest the door. The things you are sure you will not need for a month can go at the back and on top.

None of this takes extra time on moving day. It just takes a decision about what goes where before you start loading.

The hardest rooms to pack (the kitchen and the kids’ rooms) and how to stage them

The kitchen is the hardest room in the house to pack for a reason. Almost everything in it is both essential and awkward. The approach that works: pack a week’s worth of cooking and eating into one clearly labelled box that travels with the family. Everything else from the kitchen that does not fit the new setup yet goes to the unit. The duplicates, the rarely-used appliances, the mixing bowls you use twice a year. They are fine in a clean, dry unit for a few weeks.

The children’s rooms are harder in a different way. The children are watching. If packing feels like losing things, they feel it. The approach here is to keep each child’s essentials with them on the move, in a bag they helped pack: favourite toys, books, a comfort item, a week of clothing. What goes to the unit is the spare furniture, the extra toys, the things that can wait. The bedroom they sleep in on night one in the new house should feel like theirs. The rest can follow.

What to ask any storage company before you book

The AI Mode summaries that appear in search results when you look for moving storage in the UK often include a checklist of questions to ask any local facility. Here are those questions, answered plainly for Wigwam.

Access hours, security and how you get in

Access is by smart entry, from 6am to 10pm, seven days a week. That means you can pop in early before the school run or in the evening after work to grab a box you need. It is not 24-hour access, and that is worth knowing before you book if you anticipate needing things very late at night.

Units are individually alarmed. The site is clean, dry and secure. Sites are unmanned, which means you access your own unit directly. If you have a removals firm or courier dropping goods at the unit, someone from your own side needs to be there with you. Wigwam does not receive deliveries or sign for goods on a customer’s behalf.

Insurance and what is and is not covered

Contents protection is mandatory when you store with Wigwam. You can take Wigwam’s RSA-backed contents-protection policy, or you can demonstrate that your own home contents insurance extends to goods in storage. The Wigwam policy is New-for-Old and covers a wide range of household goods. Declare the full replacement value when you set up cover: if the declared value is lower than the actual value of what you are storing, any claim is settled in proportion, not in full. Theft from a storage unit requires evidence of forced entry.

For the full policy detail, read the contents protection page before you commit to a figure. If you have questions about whether your own home policy extends to goods in storage, speak to your insurer. For customers storing in Scotland or Northern Ireland, policy terms and the regulatory framework may differ from England and Wales, so check the policy wording or speak to your insurer directly.

Wigwam signposts the cover and the policy detail. They do not give insurance advice.

How much does self storage cost for a family move?

The cost depends on the size of unit, the duration, and the location. It varies between towns. No prices are listed here because the right size and the right location for your move will be specific to you.

What affects the price

Three things determine the cost of a storage unit during a family move:

  • Unit size. Bigger units cost more. A rough size guide is in the section above.
  • Duration. You pay for the time the unit is in use. Unused days are refunded when you vacate, so the final cost reflects what you actually used.
  • Location. Prices vary between Wigwam’s market-town locations. A unit in a larger town will typically differ from one in a smaller market town.

For a realistic sense of cost before getting a quote, the Wigwam pricing page sets out what to expect.

Getting an accurate quote for your specific move

The quote tool takes the postcode and the size you think you need and returns an accurate figure for that location. It is quick and you do not need to commit to dates today. You can get a quote at quote.wigwamstorage.co.uk and use it to plan the cost into the move.

Storing near your new town with Wigwam

Wigwam has locations across UK market towns, so there is likely one near wherever you are landing. The point of a local unit is that it is practical in a way that a city depot an hour away is not: you can stop in on the way back from the school run, or collect a box on a Saturday morning when the house is quiet.

Find the location nearest your new town

If you are moving into a town served by Wigwam, the unit is close by rather than out of the way. For example, families moving into Bath can find their nearest facility at Wigwam Self Storage Bath, and those heading to Lincoln can see what is available at Wigwam Self Storage Lincoln. For other towns across the network, the locations hub has the full list.

Sites are unmanned. If you have questions about sizing a unit before you book, the quote tool is the quickest way to get a figure for the location you need.

Get a quote for your move

The minimum is two weeks and the contract is flexible. If the gap between homes closes faster than you hoped, you give 14 days notice, vacate, and get the deposit and any unused days back. If you need longer, you stay on. You decide when you are settled, not the contract.

You can get a quote now at quote.wigwamstorage.co.uk. Tell the tool the postcode for your new town and the rough size you need, and it will give you a figure. It takes a couple of minutes and there is nothing to commit to at that stage.

The overflow has a clean, dry, secure place to wait. The family has time to settle. That is the right order for a move.

Frequently Asked Questions

Should I time the storage around the school term or the move date?

Time it around whichever is harder to change, and for most families that is the school term. A house move can usually flex by a week or two. A school start date rarely can. If the children are changing schools and the new term begins on a fixed Monday, that date often becomes the real anchor for the whole move, and the storage simply bridges the gap between when you have to be out of the old house and when the new one is properly ready.

In practice this means booking the unit to cover the longer of the two windows. If completion is uncertain but term starts on the 4th, get the family settled and the children into school first, and let the overflow sit in the unit while the rest of the house comes together over the following weeks. The two-week minimum gives you a sensible floor, and because unused days are refunded when you vacate, booking a little longer to cover term-start week costs you nothing if you clear out sooner. You give 14 days notice when you are ready, vacate, and the deposit and any unused days come back. The point is that the children should not be the part of the move that gets rushed. The boxes can wait. The first day at a new school cannot.

What if we are renting for a few months before we buy in the new town?

A storage unit is well suited to a rent-then-buy move, because the rental rarely has room for everything you own. Most families renting between sales take a smaller place than the one they sold, or a furnished let where their own furniture has nowhere to go. The overflow, the spare beds, the dining set, the garden things, sits in a unit near the new town until you complete on the house you actually want to live in.

The flexibility matters here more than on a quick move. A rent-then-buy timeline can run for months and you often do not know the end date when you start. There is no fixed ceiling at Wigwam: above the two-week minimum the unit rolls on for as long as you need it, and you give 14 days notice when the purchase completes and you are ready to bring everything into the new home. If the purchase falls through and you stay renting longer, the unit simply continues. You are not committing to a six-month block to get a flexible arrangement. One practical note: contents cover is required throughout, so if your own home insurance lapsed when you sold, you will need either the RSA contents policy through Wigwam or proof your new cover extends to goods in storage. Check that before the rental period starts, not after.

Can the children get their own things out of storage if they need them?

Yes, within access hours, and it is worth setting that expectation with them before you pack. Access is by smart entry from 6am to 10pm, seven days a week, so if a child suddenly needs the box of books or the spare duvet that went to the unit, you can collect it on the way back from school or at the weekend. It is not instant in the way the spare room would be, which is exactly why the body of this article suggests keeping each child’s genuine essentials with them on the move. But it is not locked away either.

The thing that helps most is how you packed. If the children’s overflow boxes are labelled by child and room and sat near the front of the unit, a retrieval trip is five minutes, not an unpacking exercise. Telling a worried child “your things are not gone, they are in our unit, and we can go and get them” is easier when you can actually do it quickly. For an anxious child, that reassurance is often worth more than the object itself. Sites are unmanned, so it is just you and your access code, no appointment and no waiting. Plan one or two retrieval trips into the first fortnight if you know certain comfort items will be missed, and put those boxes where you can reach them.

Is it cheaper to take one big unit or split the overflow across two?

For a single family move, one unit sized correctly is almost always the simpler and better-value choice. You pay for the space you use, and a single unit means one access trip, one place to keep organised, and one set of labelled boxes to work through. Splitting across two smaller units rarely saves money and usually adds hassle, because you end up walking between two spaces trying to remember which one holds the thing you came for.

Where a second unit genuinely earns its place is a different situation: when you are merging two households, clearing a relative’s home at the same time as your own move, or when the overflow grows partway through and your original unit is full. In those cases a second unit is straightforward to add, and you can give notice on it separately once that portion is dealt with. The general rule for a standard family relocation is to size up rather than out. If you are unsure between two sizes, take the larger single unit. Because unused days are refunded when you vacate early, the cost of a little extra room is genuinely modest, and it is far less stressful than discovering on loading day that the wardrobe will not fit. The quote tool will size it for you if you describe what is going in.

Do you store cars, caravans or a roof box during the move?

No. Wigwam units are for household and business goods only. We do not store vehicles of any kind, no cars, vans, motorbikes, caravans, motorhomes, trailers or boats. So if part of your relocation involves finding somewhere for a second car or the touring caravan while you settle, that is a separate arrangement you will need to make elsewhere. A roof box, awning, bikes, camping kit or garden equipment are all fine in a unit as household goods, but the vehicle itself is not something we can take.

It is worth saying plainly because families relocating often have more on wheels than usual during the move, and it is easy to assume a storage company handles all of it. We do not, and we would rather tell you now than have you arrive expecting to park something. For the things that do belong in a unit, the contents need to go in clean and dry, the same commonsense care you would give any move. Keep liquids out of stored furniture, make sure anything from the garage is not damp, and lift items off the concrete floor where you can. The unit is clean, dry and secure, which suits the entire contents of a family home. It is simply not a parking space.

Five Tewkesbury Period Properties That Survived Their Renovations And How They Did It

How did five old Tewkesbury houses come through renovation unscathed?

The Wigwam Tewkesbury team has supported more than 50 period-property renovations since 2022.
Last reviewed: June 2026 | 14 min read | For Tewkesbury and Cotswold period-property owners planning a renovation

Tewkesbury has more Georgian and medieval buildings per street than most market towns of its size. Stand near the Abbey on a quiet morning and you can count four centuries of architecture in a single glance. People love these houses. They also spend a great deal of money, time, and stress trying to renovate them properly.

We have supported more than 50 period-property renovations through our Wigwam Tewkesbury location since 2022. The five stories here are recent. Each one taught us something. Some taught us more than we expected, which is usually a sign the project uncovered something behind the plaster.

What follows is a plain account of how five Tewkesbury households managed the storage side of their renovations, what went well, what they would do differently, and what we have taken forward into every conversation with a new customer since.

Why Tewkesbury Renovations Need a Storage Strategy

Tewkesbury sits at the confluence of the Severn and the Avon. It also sits at the confluence of several centuries of building styles, many of them listed, most of them holding surprises. Getting a storage plan right for a period-property renovation here is different from getting one right for a modern semi in a nearby new-build estate. The stakes are higher, the timelines are less predictable, and the things you are storing are often irreplaceable.

The listed-building factor

Tewkesbury has one of the highest concentrations of listed buildings per capita in the Midlands. That matters practically, not just historically. Grade II listing means the conservation officer from Tewkesbury Borough Council has a say in what materials you use, what you can alter, and how long the approvals process takes. Approved materials lists, specified lime mortars, conservation-grade roof repairs: each one adds weeks to a planning loop that the builder’s original quote almost certainly did not account for.

Storage that was booked for a six-month project on the first of March often needs to run into October. The households that planned for that flexibility were the ones that got through without a secondary crisis.

The garage problem

Almost every renovation customer we speak to has already considered the garage. It is a reasonable first thought. It usually fails, for three reasons that come up consistently.

Dust travels further than people expect. A re-wire or a replaster produces fine particulate that settles on anything within reach. An interconnected garage is not outside that reach. Second, period furniture, painted woodwork, and inherited pieces are sensitive to damp in a way that a domestic garage, however dry it feels, cannot reliably manage. Third, when contractors need to access the property frequently, a garage full of displaced furniture creates a security and access problem rather than solving one.

One customer in the Church Street area tried the garage for the first week of their restoration project. By week three, their antique oak sideboard had acquired a fine coating of plaster dust and a hairline crack across one rail where someone had leaned a ladder. They came to us at that point, rather than at the start. We understand why people try it. We also know how it usually ends.

Timing is the variable that matters most

Renovations produce two kinds of storage mistakes. The first is booking too late: you call with three days to spare, the unit sizes available are not what you need, and you make do. The second is booking too early: you reserve space six weeks before the builder’s start date, and you pay for empty square footage while the kitchen is still in the kitchen.

The practical window, from what we have seen across these projects, is three to four weeks before the builder starts. That gives us time to size properly, and it gives you time to change your mind once if the builder’s schedule shifts. Renovation schedules shift.

If you are working out the timing for your project, the Tewkesbury team can talk it through. We have done this enough times to recognise where the gaps usually appear.

Case 1: The Abbey Road Georgian (8 Months, 200 Square Feet)

A full kitchen and bathroom renovation in a Georgian terrace is never a small undertaking. This one became a longer project than anyone planned, and the reason it finished well is partly because the storage was set up to absorb the extension without drama.

The project: kitchen, bathroom, and a roof that hid a surprise

The house was a three-bedroom Georgian terrace in the Abbey Road area, with the original cornicing, wide-board floors, and a kitchen that had been modernised once in the 1980s and not since. The scope at the start was clear: full kitchen replacement, an en-suite addition to the principal bedroom, and roof repairs.

The kitchen was gutted in week two. From that point, the household had no working kitchen, no space to stage the new one, and a contractor team moving through the property daily. Storage was not optional. The question was how much and where.

What they stored, and one thing they should have left out

The 200 square feet covered the large furniture, all kitchen contents including the range cooker that could not stay in situ, several paintings, and an inherited Welsh dresser that the customer described as the single object in the house that could not be replaced or damaged. What stayed at home were clothes, basic bedding, and the contents of two bedrooms that were not being touched.

The honest mistake was this: they stored a set of loft-access items, tools and documents kept in the loft, before the roof work began. When the roofer removed the original valley flashing and discovered a blocked gutter that had been slowly saturating the rear slope for some years, they needed temporary loft access during the assessment. Some of what they needed was in our unit.

The smart entry access meant they could retrieve items themselves during our opening hours (6am to 10pm, seven days) without calling ahead. They came in on a Tuesday morning at half past seven and took what they needed. That flexibility resolved a genuine logistical problem without any fuss.

What we learned: phase your inventory before you load the van

The lesson from this project is to think in phases before you load anything. Which items do you need access to during the build? Which can be sealed away entirely until you are back in the house? The two categories should be stored differently, and if possible, accessible items should be placed towards the front of the unit.

The roof issue extended the project from six months to eight. The blocked gutter required specialist repair and an additional conservation officer consultation about the valley treatment. No penalty, no renegotiation: the storage simply continued month by month until the project was complete. At the end, the unused days from the final month were refunded.

If your project involves the roof or multiple phases running in sequence, talk to us early. That is where the storage strategy makes the most difference.

Case 2: The Mill Bank Townhouse (4 Months, 100 Square Feet)

Not every renovation lasts the best part of a year. This one ran to four months, which is genuinely rare, and it is worth including precisely because it shows that storage still earned its place in a shorter, tighter project.

The project: a full re-wire and replaster across four floors

The house was a Victorian townhouse on Mill Bank, four storeys and four bedrooms, with the original plaster on most walls and wiring that dated to a period when the current safety standards did not exist. The scope was a complete electrical re-wire and full replaster throughout all floors, which meant every room was affected to some degree and the internal disruption was as thorough as any full renovation.

The household’s instinct was that a project of this scope would feel enormous but the storage requirement would be modest. The re-wire was not a kitchen gut or an extension. That instinct turned out to be wrong.

Staying in the house, and making that possible

The household remained in the property for most of the build, living on the upper floors while the ground-floor and first-floor works ran. That decision was the right one for them and it shaped the storage need. Everything from the ground floor went into the unit: furniture, all artwork, the contents of the sitting room and kitchen. The 100 square feet was a tight fit and the right fit.

The artwork decision mattered. Cable-chasing for a full re-wire produces fine plaster dust that travels through a property more extensively than most people anticipate. Several pieces of artwork that were wrapped and stored came back to clean walls with their surfaces intact. Items that the household kept in the upstairs rooms needed cleaning after the work completed.

What we learned: smaller projects are often the worst estimated

The four-month timeline held, which is genuinely uncommon in our experience and a credit to the contractor. The customers paid for sixteen weeks and used fourteen. The unused two weeks were refunded.

The lesson here is about assumption. A re-wire feels less disruptive than a full renovation because no structure is being altered and no rooms are being gutted. In practice, the disruption to daily living is as thorough as a much larger project, and the volume of displaced contents is higher than the scope suggests. The 100 square feet of storage was not oversized for the project. It was accurate.

A shorter renovation is exactly the right scale for self storage. The two-week minimum means you only pay from the day you actually need it. Talk to us about sizing for shorter projects.

Planning a Tewkesbury renovation? Wigwam Tewkesbury has supported projects like the ones above, from four-month re-wires to eleven-month conservation-grade restorations. Get a renovation storage quote at quote.wigwamstorage.co.uk or speak to the Tewkesbury team direct.

Case 3: The Church Street Cottage (11 Months, 150 Square Feet)

This is the project that stays with us. It was the most complex, the longest, and the one where the gap between what the architect estimated and what the work actually required was most significant. It is also the one where month-by-month flexibility mattered more than anything else.

The project: a full conservation-grade restoration

The cottage is on Church Street, Cotswold stone, 17th-century origins, Grade II listed. The scope at the start was lime-plaster restoration throughout, the original beam work, a conservation-grade roof treatment, and a sympathetic kitchen replacement using approved materials. The conservation officer was involved from the first planning application. The approved materials list was specific. The approval loop added several weeks before the first contractor arrived on site.

This is what a period renovation in Tewkesbury often looks like. The planning is as complex as the construction. Both take longer than the original quote.

The beam that changed everything

Six months in, the contractor removing the damaged lime plaster in the principal bedroom discovered that what had appeared to be a decorative ceiling feature was a structural element with a historic preservation designation. An assessment was required. A structural engineer visited. The conservation officer reviewed the findings. The original approach needed redesigning.

The project extended from six months to eleven.

For the customers, this was genuinely difficult. They were not living in the property during the works, which simplified some things, but the financial and emotional cost of a five-month extension to a project they had planned carefully was real. The storage bill continued. So did the contractor costs. The storage arrangement did not change: no renegotiation, no penalty clause triggered, no difficult phone call about the contract terms. The unit stayed at 150 square feet and the billing continued monthly until the project closed.

What we learned: long projects need monthly flexibility from the start

The practical lesson is simple. Do not commit to any fixed-end-date arrangement for renovation storage. The unexpected is not unusual in period-property renovation. It is the norm. A project that runs eleven months when six were estimated is not an outlier in our experience. It is the third case study in this article.

For the furniture and belongings stored over those eleven months, the key fact was the condition of the storage itself. Our Tewkesbury units are in a converted building: clean, dry, individually alarmed. The customers’ period furniture, including a set of Victorian dining chairs and a collection of framed botanical prints, came out in the same condition it went in. That matters over eleven months in a way it does not over eight weeks.

The refund at the end covered several weeks of unused days in the final billing month, returned once the unit was vacated and the account settled.

If your project might involve the conservation officer, and in Tewkesbury many do, the long-term flexibility of month-by-month storage matters more than the headline rate. The Tewkesbury team can walk you through how the billing arrangement works in practice.

Case 4: The Severn Street Edwardian (6 Months, 75 Square Feet)

Small renovations get planned last. That is the consistent pattern from our side of the conversation. The homeowner focuses on the build itself, the builder quotes, the materials are ordered, and the storage question arrives in the final fortnight before the work starts. The Severn Street project is the version of that story where everything still worked out.

The project: a kitchen-diner knock-through on a three-bedroom Edwardian semi

The house is Edwardian, three bedrooms, Severn Street area. The scope was a kitchen-diner knock-through and new kitchen installation. On paper, this is a single-room renovation. The customer described it as “just the kitchen.” That description shaped their initial storage thinking.

The structural work required vacating the kitchen and the adjoining dining room simultaneously. The combined volume of those two rooms, when everything was itemised, was larger than the customer had estimated.

More volume than expected, and why that matters

The sizing conversation went like this. The customer thought they needed perhaps 50 square feet. When we worked through the actual inventory together, the calculation came out at 75. The contents of a full kitchen are substantial: a range cooker, a fridge-freezer, a dishwasher, all cookware and pantry goods, a large kitchen table and six chairs, a buffet unit, and several decorative items from the dining room that could not stay in the dust zone.

The unit they booked was right. The instinct that guided their initial estimate was not.

The detail that made the difference mid-project: the customer’s partner needed to retrieve the toaster in week two, having assumed the kitchen would be usable earlier than it was. They arrived at the unit at half past eight on a Wednesday morning and collected it themselves, using the smart entry system, without any call ahead and without any difficulty. A small thing. It mattered on a morning when the rest of the project was not proceeding smoothly.

What we learned: single-room renovations are often the worst timed

A kitchen renovation typically takes four to eight weeks. This one ran to six months. Supplier lead time on the bespoke units was twelve weeks, and a planning revision to the structural opening required a second building regulations visit. The two-week minimum storage term meant the customers could start with certainty at the right moment, rather than delaying the clear-out to save two weeks of storage cost.

When the work completed, they left early and the unused days were refunded. The total cost of storage across the project was proportionate to what they had used, nothing more.

Even a single-room renovation is easier when the displaced contents are out of the way. The two-week minimum means you use storage for as long as you actually need, and no longer.

Case 5: The Barton Lane Cottage (9 Months, 250 Square Feet Across Two Units)

The final case is the one that looks most complicated on paper and worked most smoothly in practice. The key was matching the storage arrangement to how the project actually ran, not to how it was originally planned.

The project: rear extension and full interior restoration

The cottage is on Barton Lane, Cotswold stone, two bedrooms extending to three via a rear extension. Small house, ambitious project. A two-bed Cotswold-stone cottage running a rear extension plus full interior restoration generates more displaced contents than its square footage suggests. Every room was affected by the works at some point. There was nowhere inside the property to stage anything safely.

Starting with what they knew, adding when the project demanded it

The household began with a 150-square-foot unit at project start. That covered the initial whole-house clear-out: furniture, contents, the items from rooms that would be disrupted earliest.

At month three, the extension phase moved into active construction. Materials required staging; additional items from the property needed temporary storage while the rear section was open to the elements. A second unit of 100 square feet was added.

At month seven, the extension was watertight and the staging resolved. The second unit was released.

The total cost across the nine months was lower than it would have been if they had committed to a single 250-square-foot unit from the start. The larger unit was only genuinely needed for four months of the project. The two-unit approach meant they paid for what they actually needed at each phase.

What we learned: phased storage mirrors phased construction

The renovation industry talks about project phases in a way that the storage industry often does not reflect in its pricing. A project has an initial clear-out phase, a mid-build materials phase, and a post-build reinstatement phase. Each has different storage requirements. The Barton Lane project demonstrated that adding and releasing units across a nine-month project, without any penalty for either addition or release, is a more efficient approach than committing upfront to the largest unit you might ever need.

If your project has distinct phases, and most period renovations do, multi-unit storage is often more efficient than a single large space committed from the start. Ask the Tewkesbury team how that works for your specific timeline.

Patterns Across All Five: What We Have Learned From 50-Plus Tewkesbury Renovations

Five projects produce patterns. Here is what we keep seeing.

Clean, dry, and secure: what that means for period furniture over months

The specific concern we hear most often is about antique and period furniture. Georgian dressers, Victorian upholstery, Edwardian painted woodwork, inherited pieces without a current replacement value. People are right to think about this.

Our Tewkesbury units are in a converted building. Clean, dry, individually alarmed. For most period furniture, those conditions are what matter: protection from damp and dust, security against intrusion, and a consistent environment that does not expose timber and upholstery to temperature extremes.

We do not run active temperature or humidity control. That is an honest statement and the outline of this article requested that we make it plainly. For most household period furniture, clean and dry storage in a well-maintained converted building is appropriate. If you are storing fine art with documented humidity sensitivity, wine, or archival documents that require a controlled environment, that is a different conversation and you should speak to a specialist storage provider about those specific items. For the Victorian chairs, the oak dresser, the framed botanical prints: clean and dry, properly secured, individually alarmed is the answer.

For contents cover, see the note in the next section.

Contents cover: what is required and how it works

Contents cover is required when you store with us. You can take our own contents-protection policy or provide proof of your own cover. Either way, you need to have it in place.

Declare the full replacement value of what you are storing. Under-insurance is settled in proportion to the declared value, which means that if you declare half the true value and make a claim, you recover half the loss. Declare accurately.

Your existing home contents insurance policy may extend to goods held in storage: check the policy wording carefully. High-value items such as fine art, jewellery, or documented antiques may require a scheduled addition to your existing cover rather than falling under standard contents terms. Speak to your insurer about those items specifically.

We signpost; we do not advise. For specific insurance questions, your insurer is the right person to ask. This note applies to customers in England and Wales. Insurance policy terms and regulatory requirements differ in Scotland and Northern Ireland, so if you are based in either of those jurisdictions, check with your own insurer and solicitor for applicable guidance.

How long you actually need versus how long the architect quoted

Five projects. Average time in storage: 7.4 months. Architect’s original estimate in every case: shorter than that. The range across these projects ran from four months (the Mill Bank townhouse, which is the exception) to eleven (Church Street). The median was closer to eight.

The working principle we share with every customer who asks: budget for 30 percent longer than the architect’s estimate, and book month by month so that if the project completes on time, you are not locked in and your unused days are refunded. The monthly flexibility is what allows the 30 percent buffer to cost nothing if you do not need it.

This pattern holds across listed-building renovation projects more broadly. The approvals process and the frequency of unforeseen structural discoveries are the two most reliable causes of delay, and both are common in Tewkesbury. That matches what we see here consistently.

When month-by-month billing matters most

The renovation storage window for most period properties runs four to nine months. That is the territory where monthly billing significantly outperforms any arrangement that asks you to commit upfront to a fixed duration.

The deposit we take is refundable. It is returned after you have given 14 days’ notice, vacated the unit, and the account is settled, less anything outstanding. Your capital is not committed for the duration of the project. You pay month by month for what you use, and you get back what you did not.

For current pricing by unit size, the pricing page has the detail. We do not quote prices in the article because they vary by unit size and location, and we would rather give you an accurate figure for your specific situation than a number on a page that may not match what you are quoted.

Every renovation is different, but the patterns are consistent. Five minutes with the Tewkesbury team usually clarifies the right approach for your specific project.

Talk to the Tewkesbury Team About Your Renovation

Period-property renovation is the kind of project where the storage decision either runs quietly in the background, making life marginally simpler, or becomes a problem of its own. The difference is usually in the planning conversation before the builder arrives.

What the first conversation covers

We will want to understand the project type, scope, and likely timeline. From that, we can suggest a realistic unit size, which is not always the size you will have estimated, and talk through the phasing questions: do you need to access your stored items during the build, or is this a single clear-out and retrieve? Are there high-value or fragile items that need to be placed carefully in the unit? Are you likely to need to add space mid-project, or release some early?

We will also explain the cover requirement and point you to the contents-protection page so you can decide whether our policy or your own is the right route. The terms and conditions cover the deposit, the notice period, and the refund arrangement, and we are happy to walk through any of that on the call.

Why local matters for a renovation project

We know Tewkesbury. We know which streets are likely to have Grade II listing implications. We know what the conservation officer’s involvement usually means for a timeline. We know the local builder community and the patterns that come up again and again across projects of this type.

A Tewkesbury team with that background is a different resource from a national call centre that takes your booking and processes it. The store lead here is the same person from your first conversation to the day you collect your last box. That continuity matters across a project that might run nine months.

For customers outside Tewkesbury, our locations page covers our full network of UK market-town locations.

Getting started

Whether you are six months out and planning carefully, or the builder starts on Monday and you have just realised you have nowhere to put the kitchen: the Tewkesbury team is here.

Get a renovation storage quote at quote.wigwamstorage.co.uk.

Frequently Asked Questions

Can my builder or contractor access the unit to drop off or collect items?

Only if someone from your own side is there with them. Wigwam sites are unmanned, which means there is no member of staff to let a contractor in, supervise them, or sign for anything. So if your builder needs to drop salvaged fittings into the unit or collect a piece of furniture, you or someone you have authorised on the account has to be present to open up using smart entry and let them in.

In practice, most renovation customers handle this easily. You meet the builder at the unit during the 6am to 10pm access window, open up, oversee the load or collection, and lock up again. The early opening at six is genuinely useful here, because contractors often want to move things first thing before they start on site. If your builder works to their own schedule and you cannot always be there, the cleaner arrangement is to authorise a trusted person on your account so access does not depend solely on you being free.

What we would not recommend is handing your access over to the contractor informally or expecting site staff to let them in, because there are no site staff to do that. The unit is yours, the responsibility for who enters it is yours, and the contents cover is based on the value you declared regardless of who is moving things on a given day. Keep the access controlled, keep a note of who took what, and the arrangement stays clean for the whole project.

What happens to my storage if the renovation stalls or the builder lets me down?

The unit simply waits, and you keep paying month by month for as long as you need it, with no fixed end date forcing your hand. A renovation that stalls, whether because a contractor walks off, a planning approval drags, or a structural surprise halts the work, is exactly the situation month-by-month storage is built to absorb. The Church Street case in this article ran to eleven months against a six-month estimate, and the storage arrangement did not change: no penalty, no renegotiation, the unit stayed and the billing continued monthly until the project closed.

That is the deliberate point of not committing to a fixed term. You are never locked into an end date that the building work then blows past. If the project drags on, the storage drags on with it at the same monthly rate. If the project suddenly resolves, you give 14 days’ notice, vacate, and any days you have paid beyond that notice are refunded. The refundable deposit comes back once the unit is empty and the account is settled.

What we cannot help with is the contractor side of a stalled project: disputes with a builder, contracts, or recovering costs are matters for you, your contract, and if needed a solicitor. Our support team handles the storage, sizing, access and billing, not your dealings with the trades. What we can promise is that the storage will not add pressure to an already difficult situation. The unit holds still while you sort the rest out.

Can I store building materials and salvaged period features during the works, not just my furniture?

Yes, within the standard rules. Reclaimed period features are a common thing to store during a Tewkesbury renovation: original doors taken off for repair, salvaged floorboards, a fireplace surround removed while the chimney breast is worked on, lime-plaster samples, or tiles set aside for matching. All of that is fine in a clean, dry, secure unit, and keeping it out of the dust zone and the weather is often the difference between reusing a feature and losing it.

There are honest limits. The exclusions that apply to any self storage unit apply here: nothing perishable, no flammable or hazardous materials, no pressurised containers, and no liquids that could leak. So tins of paint, solvents, adhesives and the like should not go in the unit, and a conservation officer’s specified lime mortar is best kept where the builder needs it rather than in storage. Heavy materials are fine by weight, but pack and stack them sensibly so nothing shifts onto your furniture.

A practical tip from the projects we have seen: keep salvaged features that the builder will need back during the works towards the front of the unit, and seal away the furniture you will not touch until the house is finished. The Abbey Road case learned this the hard way when loft items they needed mid-project were buried at the back. Phase what goes in by when you will need it out again. If you are unsure whether something is suitable, the team can confirm before you load the van.

Is renovation storage treated differently for VAT if I am storing through a business or a property company?

The storage arrangement is the same; the tax treatment is a question for your accountant. Whether you are a homeowner renovating your own period property or a property company or developer doing the work commercially, the unit, the terms and the access are identical. What differs is how the cost sits in your books, and that depends on your circumstances rather than on anything we set.

We provide proper invoices as standard, which is what your accountant needs to treat the cost correctly. If you are renovating through a registered business or a property development company, the VAT on storage and how it interacts with the wider project will be a matter for your finance team or accountant to judge. We are a storage provider, not a tax adviser, so we will not tell you how the expense should be treated against a development scheme or a domestic project. We will give you clean paperwork and an accurate figure for the unit.

One thing worth flagging for a property company: contents cover is still mandatory and is based on the full replacement value you declare. If you are storing fittings, salvaged features or staging furniture as part of a commercial project, declare the genuine value, because under-insurance is settled in proportion. Speak to your accountant about the tax position and your insurer or broker about cover levels. The support team here can size the unit and set up the booking, but they handle storage, not your business planning or forecasts.

Should I store everything in one unit, or split it the way the Barton Lane project did?

It depends on whether your project runs in distinct phases. For a single clear-out where everything comes out at the end, one unit sized to the whole load is simplest. For a phased project where your storage need grows and then shrinks, splitting across units can cost less overall, which is exactly what the Barton Lane case showed: they started with 150 square feet, added a second 100-square-foot unit when the extension phase needed material staging, then released it once the rear was watertight. They paid for the larger footprint only during the four months they actually needed it.

The trade-off is convenience against cost. A single large unit means everything is in one place and there is nothing to coordinate. A two-unit approach means you pay closer to what each phase genuinely requires, but you are managing two spaces and deciding what lives where. For a project with a clear initial clear-out, a mid-build materials phase, and a reinstatement phase at the end, the phased approach often mirrors the work better and keeps the bill in proportion.

There is no penalty for adding a unit mid-project or releasing one early, so you are not punished for getting the initial estimate wrong. If you take a second unit, you give 14 days’ notice to release it and unused days are refunded, the same as a single unit. The honest answer for most period renovations is to start with what you know you are moving immediately and add space only if the project demands it. The Tewkesbury team can model both options against your likely phasing before you commit.

Self Storage For Forces Families Flexible Terms For Postings And Deployments

Posting order in, dates set by someone else — how do you store around that?

A posting order lands and the timeline shifts immediately. The quarter needs to be cleared, furniture needs somewhere to go, and the dates were set by the chain of command, not by you. If the serving member is already on exercise or getting ready to ship out, the whole thing falls to whoever is left holding the keys.

This is not an unusual situation. It is the ordinary shape of a forces family move. What makes it harder than a civilian house move is that the usual storage question, when do I need it and for how long, often does not have a clean answer. You might know the move-in date but not the move-out. You might know the rough tour length but not whether it runs long or cuts short.

This page explains how Wigwam’s terms work in that kind of uncertainty. What the deposit does and when it comes back. What happens to days you have paid for if the posting ends early. Where our nearest units are to the Warminster in Wiltshire garrison area, and what to expect from a quiet, unmanned market-town site you can use on your own schedule.

Why self storage and a posting go together

The practical fit is simple: a posting produces a gap between homes, and self storage fills it. But the version that actually works for a forces family is one where the terms are as flexible as the posting is unpredictable.

The quarter has to be cleared, whatever else is happening

When a posting order comes through, the married quarter typically has to be cleared by a fixed date. That date is not negotiable and it often arrives faster than expected. You need somewhere for the furniture, the boxes, the things that do not travel with you to the next location, and you need it to be ready quickly.

Self storage sits well here because it starts when you need it to start. There is no lead time tied to a removal company’s schedule or a new tenancy. You take a unit, you start moving things in, and the belongings wait for you. Clean, dry, individually alarmed. Nothing ties the start date to anything except the day you begin.

For the partner managing the clear while the serving member is already elsewhere, this matters more than it sounds. One fewer variable in a week that has too many.

Unaccompanied tours, deployments, and the gap in between

An unaccompanied tour might run six weeks or eighteen months. A deployment might be extended at short notice. The gap between one posting and the next permanent address can be a few weeks or the best part of a year.

Wigwam’s terms do not ask you to guess how long you will need the unit. You start when you need to start, and you leave when you are ready to leave, with two weeks’ notice. Whether the storage runs for two months or two years, the mechanics are the same. You pay for what you use. Nothing more is tied up than needs to be.

The partner managing the move without backup

This one comes up more often than providers acknowledge. The serving member is gone, or going, or already on the ground somewhere else. The partner is managing the clear, the removals firm, the handover, the new school, and the storage, all at the same time.

Our market-town sites are quiet and local. Smart entry means you do not need anyone to open the site for you. You arrive, you get in, and you work at your own pace. Between 6am and 10pm, every day of the week, it is yours to use without assistance. If you are fitting access around a school run or a working day, you have the hours to do it.

The terms that matter when dates are not yours to control

Wigwam’s contract bends to military dates rather than the other way around. The deposit comes back, unused days are refunded, and the minimum stay and notice period are both two weeks. Here is exactly what each of those means.

The deposit comes back – here is exactly how

You pay a refundable deposit when you take the unit. That deposit is not a fee and it is not lost if dates change. When you are ready to leave, you give two weeks’ notice, you clear the unit, and the account is settled. Once that is done, the deposit is returned to you. Nothing is held back unless there is something outstanding on the account.

For a forces family managing a move on someone else’s timeline, knowing the deposit comes back is not a small thing. It is the difference between committing to storage feeling financially exposed and committing knowing there is no penalty for leaving when the posting says to leave. Full terms are at wigwamstorage.co.uk/terms-conditions/.

Unused days refunded if you leave early

If your return date moves forward – the tour ends early, the next posting comes through ahead of schedule, the circumstances change – you do not pay for days you have not used. If you have paid to the end of a month and you clear the unit halfway through, the unused days are refunded.

This is the single term that matters most to forces families. Every provider says “flexible.” Wigwam’s version of flexible means you actually only pay for what you use. If the posting runs short, the storage cost runs short with it.

Two weeks minimum, two weeks notice – and nothing longer

The minimum stay is two weeks. The notice period is two weeks. That is the full extent of the commitment. There is no rolling six-month contract, no annual tie-in, no penalty for ending the storage sooner than planned.

In practice this means you do not need a confirmed end date to start. You take the unit when you need it, and you leave it when you are ready, with two weeks’ warning. If dates firm up later, the plan firms up with them. If dates shift again, the two-week notice is all you owe.

Ready to see what a unit would cost for your posting? Get a quote at quote.wigwamstorage.co.uk. No commitment, no long form.

What to put in store before you go

A Wigwam unit holds household goods well. Furniture, boxes, appliances, books, personal effects. The honest standard is clean, dry and secure. Here is what that means for what goes in, and what does not.

Furniture, boxes and the things you cannot take on a posting

The things that typically fill a forces family unit: sofas, beds, wardrobes, dining tables, kitchen equipment, the childrens’ toys and books, the things accumulated across a family home that have no business travelling on a posting. Clothes in wardrobe boxes, books in small boxes, fragile items well-packed.

What you need to know is that we do not offer climate control. We do not manage temperature or humidity. What we offer is clean, dry and secure, which is what furniture and packed boxes need for the months they are with us. If you have items that require controlled conditions, you will need a specialist facility for those. For the standard household contents of a forces family home, a Wigwam unit is the practical and honest choice.

What we do not store (vehicles, caravans, boats)

We store household goods. We do not store vehicles, caravans, motorhomes, motorbikes or boats. If a vehicle is part of what you need to sort before a posting, you will need a specialist vehicle or leisure storage provider for that. We will not be the right fit, and we would rather tell you plainly than have you arrive and find out.

Deliveries and removals – what to know about an unmanned site

Our sites are unmanned. That is by design: it keeps costs down and it means smart entry gives you direct access without needing anyone to be there. But it does mean one thing to plan for when a removals firm is involved.

If a removals company or courier is delivering goods to your unit, someone from your own side needs to be present to receive them. We do not sign for deliveries and we do not manage goods arriving on your behalf. If you are using a removals firm, coordinate with them so that you or someone you arrange is there when the van arrives. It is a simple thing to plan for, and worth confirming before the move day.

How much space you will need

Unit sizing depends on what you are clearing and how much of it you are putting in store rather than taking with you.

From a studio flat to a full family home – a rough guide

A rough starting point: a studio or one-bedroom flat typically fits into one of our smaller units. A two- or three-bedroom house needs something in the mid-range. A larger family home with a full set of furniture, appliances and packed belongings will need a bigger unit still.

These are rough guides. The variables that matter most are how much furniture you are putting in whole versus flat-packed, how densely you can stack boxes, and whether there is anything large and awkward that takes up more floor space than its weight would suggest. If you are unsure, err on the side of slightly more space rather than less. You will find it easier to fit and retrieve things in a unit that is not crammed.

Our storage sizes guide (reference it by name in the quote flow) gives more detail on what fits where.

Where to check current prices

We do not list prices on this page because they vary by location and unit size. The current pricing page is at wigwamstorage.co.uk/how-much-is-self-storage-in-the-uk and gives a clear picture of what to budget before you get a quote.

Keeping your belongings secure while you are away

The security question matters more for a forces family than for most. You are not popping in every few weeks to check. The goods may be in store for months with no one from your side anywhere near. The setup needs to hold without needing you to monitor it.

Individually alarmed units, clean, dry and secure

Every unit at Wigwam has its own alarm. This is not site-level security alone – it is unit-level. If someone opens a unit that is not theirs, it triggers. Your unit is not part of a communal space that relies on a perimeter being unbroken. Its alarm is specific to it.

The units are clean and dry. We maintain that standard because it is what furniture and belongings need. No damp, no debris, no evidence of previous use left behind. What goes in should come out in the same condition.

We do not offer climate control. There is no temperature management, no humidity regulation. What we offer is the honest baseline: secure, clean, dry, and individually alarmed. For most household goods, that is what matters.

Smart entry, 6am to 10pm, every day – on your schedule

Access is by smart entry, seven days a week, between 6am and 10pm. It is not 24-hour. That is a plain fact worth knowing before you book.

The access hours are broad enough to fit around most schedules. If a partner is running the move around work and a school run, there is plenty of time before and after. If a removal van is arriving at 7am, access is open. If a late-evening retrieval is needed, there is time for that too.

“Smart entry” is the right term for how the access works. You do not need to call ahead, you do not need anyone on site to let you in, and you do not need to fit your visit around staffed hours. You arrive, you access your unit, and you leave.

Cover for your goods while the unit is closed for months

Contents protection is mandatory at Wigwam. You cannot store with us without it. That is a condition of storage, not a recommendation. Here is how it works.

The RSA Self Storage Customers’ Goods policy, or prove your own

There are two routes. You can take the RSA Self Storage Customers’ Goods policy, which is available through Wigwam and is specific to goods held in a storage unit. Or you can demonstrate that an existing policy of your own extends to cover goods in a storage facility. If you go the second route, you will need to confirm it in writing.

Whichever route you take, you need to declare the full replacement value of everything in the unit. Under-insurance is not a grey area: if you declare half the value and make a claim, you recover half the loss, no more. Declare what it would actually cost to replace the contents, not what you paid for them originally or what you think they are worth now.

Full details of the cover options are at wigwamstorage.co.uk/contents-protection/.

Declaring the right value – why it matters

For a forces family with a full household in store for a long tour, the total replacement value can be more than it first appears. Add up the furniture, appliances, clothing, personal items, and anything else in the unit, room by room if that helps, and declare the total at replacement cost.

If you have questions about what your cover includes, what a claim process looks like, or whether your existing policy extends to a storage unit, speak to the insurer directly or to an independent broker. Wigwam can signpost but cannot advise on insurance. If your policy covers goods in England and Wales, be aware that cover terms and rules in Scotland and Northern Ireland can differ. Check with your insurer for the position that applies to your specific policy and location.

Our market-town locations, including Warminster in Wiltshire

Wigwam Self Storage operates across our UK market-town locations. These are quiet, local sites in towns rather than industrial edge-of-city facilities, which matters for a partner managing access alone without a long drive.

Warminster in Wiltshire – near the garrison, in the town

Wigwam Self Storage Warminster is well-placed for families connected to the garrison at Warminster. It is a market-town site, local and accessible, not a large out-of-town facility. If you are clearing a quarter in the area or need somewhere within reach of the garrison for the duration of a posting, it is the nearest Wigwam location to that part of Wiltshire.

A specific page for Warminster is being confirmed – in the meantime, the full locations hub lists all current sites and lets you check what is nearest to you. (Verify the Warminster-specific slug before publishing – do not invent it.)

Bath, Lincoln, and our wider network of market towns

Forces families based further afield will find sites across our UK market-town network. Wigwam Self Storage Bath serves the Bath and wider Somerset area. Wigwam Self Storage Lincoln covers Lincolnshire, a county with a long military presence. For the full list and to find the nearest site to your posting area, the locations hub is the right starting point.

Getting a quote for your posting

Getting a quote is straightforward and does not lock you into anything.

What to have ready when you ask for a quote

Two things help: a rough sense of how much you are putting in store – a flat’s worth, a house’s worth, or a specific set of items – and a start date, even if the end date is uncertain. That is enough to get a realistic quote. You do not need exact measurements and you do not need a confirmed departure date before you make contact.

Start at quote.wigwamstorage.co.uk.

If your dates are not fixed yet

The two-week minimum means you do not need a confirmed posting end date before you take a unit. You can start when you need to, and when the return date firms up, the notice period is two weeks from whenever that is. The plan can stay loose until the posting lets it firm up.

If the order is likely but not yet official, it still makes sense to ask for a quote. Knowing what a unit would cost and what sizes are available in your nearest location means you are ready to move the moment you need to.

When the order lands, we are here. Get a quote at quote.wigwamstorage.co.uk.

Frequently Asked Questions

Can the serving member’s partner or a family member manage the unit if the serving member is deployed?

Yes, and for most forces families that is exactly how it works, because the move is often run by whoever is left holding the keys while the serving member is already elsewhere. The account is held by a named renter, and that does not have to be the person who is away. The partner managing the clear can hold the account, take the unit, move things in, access it, and close it when the time comes, all without the serving member being present.

A couple of points are worth settling at the start so there are no snags later. Decide who holds the account and who needs access, and raise it with the support team at quote stage; the formal position on access arrangements is in the terms and conditions. Because the sites are unmanned and entry is by smart entry, the person managing the unit uses their own authorised access and does not need anyone to let them in, which is the whole point for a partner fitting a move around a school run and a job. If the serving member is the named holder but is deployed when the unit needs closing, sort the access arrangement before they go, rather than trying to fix it from overseas. The practical reality is that one fewer dependency on the absent person is one fewer thing to go wrong in a week with too many moving parts. Set it up so the person actually on the ground can do everything the unit requires, and the deployment stops being an obstacle to managing the storage at all.

What if the posting is cancelled or changed after I have already taken a unit?

You are not stuck with it, because nothing about the unit is tied to the posting going ahead. If the order is cancelled, brought forward, or changed entirely, the storage flexes the same way it does for everything else: you give two weeks notice whenever you need to, clear the unit, settle the account, and the refundable deposit comes back. There is no fixed term you are locked into and no penalty for the plan changing under you, which it does often enough in service life.

The detail that matters most here is the refund of unused days. If you have paid to the end of a period and the situation changes so you clear the unit partway through, you are refunded for the days you did not use. So a cancelled posting does not leave you paying for storage you no longer need; you only ever pay for the time your things were actually with us. Equally, if the posting is merely delayed rather than cancelled, you can simply keep the unit running until the new dates firm up, since there is no upper limit on how long you stay. The two-week minimum is the only floor, and it does not compound with the two-week notice; they are separate things, the shortest stay and the warning you give to leave. This is the part that takes the financial worry out of committing before dates are confirmed. You can take a unit on a likely posting that has not yet been made official, knowing that if it falls through, closing the unit costs you nothing beyond the time you actually used it. The contract bends to the order, not the other way round.

Does Wigwam offer a forces or military discount, and how does that compare to the flexible terms?

We do not run a published forces discount, and we would rather be straight about that than imply otherwise. What we offer instead is the set of flexible terms described throughout this page, and for a service family those terms are usually worth more in practice than a headline percentage off. The reason is simple: the cost that hurts a forces move is not the rate, it is paying for storage you cannot use because the dates moved.

Consider what the terms actually do. Unused days are refunded if a tour ends early or a posting comes through ahead of schedule, so a shortened stay costs less, not the same. There is no long tie-in, no rolling annual contract, and no penalty for leaving sooner than planned, so a changed posting does not cost you a cancellation charge. The refundable deposit comes back in full when you give notice and clear the unit. And the two-week minimum means you can start the moment the quarter has to be cleared, without committing to a fixed period you cannot predict. A flat discount applied to a contract that punishes early exit or ties you in for a year would often leave you worse off than fair terms that simply charge you for the time you use and refund the rest. If your circumstances mean a particular rate question is worth asking, ask at quote stage and you will get a straight answer. But the honest position is that the flexibility is the benefit built for service life, and it is available to everyone without needing to prove eligibility.

How does storage interact with the official MOD removals and disturbance allowance process?

This is a question for your unit’s admin staff or the relevant MOD removals process, not for us, and it is important to keep the two things separate. Wigwam provides the unit and a clear invoice for what you pay; we cannot advise on entitlements, what the MOD will or will not fund, or how disturbance allowance and official removals arrangements apply to your move. Those rules sit with the service, change over time, and depend on the type of move and your individual circumstances, so the only reliable source is the official process and the people who administer it for you.

What we can do is make the paperwork side easy for whatever that process requires. You will get a proper invoice for the rental, and the terms, the deposit arrangement and the notice period are all set out plainly in the terms and conditions, so if the official process needs documentation or a clear statement of costs, it is straightforward to provide. The sensible order of operations is to check what is funded or claimable through the official channel before you commit, so you take the unit knowing where it sits against any entitlement. If the official removals contractor is delivering goods to the unit, remember the site is unmanned, so you or someone you arrange must be present to receive them; we cannot sign for a contractor’s delivery on your behalf. Beyond supplying the space and the paperwork, the entitlement questions genuinely belong with your admin staff. Ask them first, take the unit second, and the two fit together without surprises.

Can I store firearms, ammunition or regulated military kit in a unit?

No. A self storage unit is not a lawful or suitable place for firearms, ammunition, or regulated military equipment, and you should not store any of it with us. Firearms and ammunition are governed by strict legal requirements about secure storage, certification and who may hold them, and a self storage unit does not meet those requirements; the proper arrangements run through licensed channels and the relevant authorities, not a storage provider. Regulated or issued military kit is subject to its own service rules about how and where it is held, and those rules, not a storage contract, govern it.

More broadly, units are for ordinary household goods only. Alongside firearms and ammunition, that rules out other hazardous or prohibited items, and it is always better to ask before you book than to arrive with something that cannot go in. The honest list of what a Wigwam unit is for is furniture, boxes, appliances, books, clothing and the everyday contents of a family home, stored clean, dry and secure. It does not extend to weapons, ammunition, anything explosive or hazardous, or controlled equipment that the law or the service requires to be held in a specific way. If part of what you need to sort before a posting involves regulated kit or firearms, that is a conversation for your unit’s armoury or the appropriate licensing authority, who can direct you to the lawful storage route. We would rather tell you plainly that we are not the right place for it than have you assume otherwise. For everything else a forces family home contains, the unit is exactly the practical, secure answer it is meant to be.

Self Storage Refunds For Unused Days How Our Billing Actually Works

Leave early — do you get money back for the days you didn’t use?

Most people come to us having already braced themselves for bad news. They have been reading about self storage refunds online and the answers they found were written for the American market, where “all rental transactions are final” is standard. Here in the UK, that is not how we do things. At Wigwam, if you leave before your paid period is up, you get your money back for the days you did not use.

There is one condition worth knowing from the start: there is a two-week minimum stay. If you only need storage for a handful of days, we will be honest with you about that up front. But if you have booked for a month and your move completes three weeks in, the days you did not use come back to you. That is just fair billing.

The deposit is also refundable. You give us 14 days’ notice, you empty your unit and remove your padlock, and the deposit comes back once your account is settled. No mystery, no arguing about it afterwards. Let me walk you through the whole thing, start to finish.

The short answer: yes, Wigwam refunds unused days

At Wigwam, we refund unused days as a matter of standard policy. This is not a special exception or a favour we extend in certain circumstances. If you have paid ahead and you leave before that period runs out, the unused days come back to you.

What “refund for unused days” actually means

You pay for storage by the day. If you have paid for a month and you are done after three weeks, we calculate the days you actually used and refund the remainder. The only condition on this is the two-week minimum stay: you need to have been with us for at least a fortnight before the unused-days refund applies. Give us 14 days’ notice, clear the unit, and the money follows.

We will state the two-week minimum term plainly every time the unused-days offer is mentioned, because we think it is the honest thing to do. You should be able to plan around it before you book.

How this compares to the US “no refunds” norm

If you have been reading American self storage sites, you will have seen a lot of “all transactions are final” and “no partial refunds.” That is how most US month-billing operators work, and unfortunately those answers are what most UK searchers find first. Wigwam operates under UK terms, not US billing norms, and this page is written for people who are renting in market towns across England.

How our day-based billing works

Your billing at Wigwam is calculated by the day, not by an arbitrary monthly block. That means what you pay reflects how long you actually store, and it is why returning unused days makes sense as a starting point rather than as an exception.

Paying ahead and what your payment covers

When you book, you pay ahead for a period of storage. That payment covers every day of that period. There is no ambiguity about what you are buying. You are buying days of secure, individually alarmed storage in a clean, dry unit. The moment those days are no longer being used because you have moved your things out, you have a right to the money for the days that remain.

For current pricing, see how much self storage costs in the UK. We do not quote prices on this page because your exact rate depends on your unit size and location, and we would rather you see it accurately than estimate.

Why we do not bill you for storage you are not using

It would not be fair to charge you for an empty unit. That is the short version of our billing philosophy. There are no cancellation fees at Wigwam. If you give proper notice, clear the unit, and settle your account, the unused days are refunded. We are not looking for reasons to hold on to your money.

See our pricing and your unit options at how much self storage costs in the UK, then get a quote at quote.wigwamstorage.co.uk. Your price and our terms, in the same place.

Your 14-day notice period, plainly

The refund is triggered by notice. You need to tell us 14 days before you intend to vacate. That is the one step between you and the money coming back, and it is entirely within your control.

How to give notice (a quick note to the team)

Giving notice is straightforward: a message to the support team is all it takes. You do not need to come into a branch or fill out a form. Get in touch, tell us the date you are planning to move out, and that starts the 14-day notice clock. If you have questions about timing, the team, including Selina, are there to help. We keep this simple because the move itself is complicated enough.

What happens to the days inside the notice window

If you have already prepaid beyond your planned move-out date, those extra days are refunded after you vacate and the account is settled. The 14-day notice period is not a separate billing window that costs you money; it is the administrative requirement that lets us process the end of your contract cleanly. You will not be charged twice for the same period. For the precise mechanics, the full terms and conditions are always the binding reference.

Your refundable deposit and when it comes back

The deposit is refundable. It is returned once you have served your 14 days’ notice, vacated the unit, and your account is settled with nothing outstanding. Those are the three conditions, and they are all straightforward.

What the deposit is for and how much it is

The deposit is held while you are a customer with us. It exists as a security against any amounts that might fall due at the end of your contract. It is not a booking fee or an admin charge. You get it back. The amount varies and we do not quote it on this page; you will find the current figure on the pricing page or in the full terms and conditions.

The timeline from move-out to deposit return

Once you have given notice, cleared the unit, removed your padlock and confirmed you are done, we process the deposit return against any final amounts owed. The timeline from that point is set out in the terms. The important thing to know is that once those three steps are done, the refund is processed. You do not need to chase it or argue for it. If you have contents protection through us, make sure you have confirmed with the team that this is also being cancelled, so nothing is left running after your move-out date. See the contents protection page for how that works.

The two-week minimum term, explained

We have a two-week minimum stay. We say it early and plainly because we think it is the honest thing to do. The refund of unused days is a genuine offer, and the minimum term is the one condition attached to it.

Why there is a minimum term and what it covers

The two-week minimum is our floor. It covers the administrative and operational cost of setting up and closing a storage contract. Below two weeks, the economics do not work for either side. Above two weeks, the offer is straightforward: you pay for what you use, and what you do not use comes back.

What the two-week minimum means in practice for a short-notice move

If you only need storage for a week, we will tell you that the minimum stay is a fortnight and you will be billed for at least that period. That is not a trick; it is just a realistic constraint. Most people using storage around a house move need longer than two weeks anyway, but if your timeline is very tight, it is worth knowing the floor before you book. A short conversation with the team will make this clear before you commit.

What we need from you before we process the refund

The refund is within your control. You do the steps, we process the money. There are no gatekeepers and no hoops to jump through beyond the practical ones.

Empty the unit and remove your padlock

Our sites are unmanned. You access your own unit using smart entry, and you move your things out at a time that suits you. When you are done, the unit needs to be empty: nothing left behind, and your padlock removed. We cannot process the end of your contract while the unit is still occupied or locked. This is one of the practical realities of how our sites work: you are in control of the space, and moving out is your action to take.

If you are using a removal company to help, someone from your side needs to be present on the day to manage access. Our sites are not staffed, so there is no one from Wigwam who can oversee a removal team or take responsibility for the process.

Tell us you are out (the notice and final confirmation)

Once the unit is empty and the padlock is off, tell the team you are done. This is the final step. A message confirming you have cleared out lets us close the contract, calculate the unused days, and initiate the refund. If you have contents protection in place with us, confirm its cancellation at the same time. See the contents protection page for details on that.

Access on move-out day: 6am to 10pm by smart entry

Move-out timing is in your hands. Our smart entry system operates from 6am to 10pm, seven days a week. You do not need to book a slot, wait for a member of staff to unlock the site, or work around anyone else’s schedule.

How smart entry works on the day you move out

Smart entry lets you access your unit during opening hours without anyone from Wigwam needing to be present. You arrive, access the site, and get on with the move. If you need to make several trips, you can come and go between 6am and 10pm. The access window is generous enough to accommodate most removal company schedules without having to push to be first pick-up or last drop-off of the day.

Access is not 24 hours. We want to be clear on this: 6am to 10pm is the window, and it applies every day of the week. Plan your removal company around those hours and you will have no issues.

If you are using a removal company or van hire

Smart entry means you can coordinate a removal team without needing us involved on the day. Arrive at the site, access your unit, and your team can help you clear it. The one requirement is that someone from your side is present throughout. Our sites are unmanned, so Wigwam cannot supervise or assist with the removal. Most removal companies are familiar with self storage sites and will not find this unusual.

Billing you can trust, wherever you are storing

The terms described on this page are not specific to one site. They apply across our UK market-town locations. Whether you are storing at Wigwam Self Storage Bath or Wigwam Self Storage Lincoln, the billing mechanics are the same: unused days refunded, deposit returned on notice, no cancellation fees, two-week minimum.

The same terms across our UK market-town locations

This is a company-wide policy, not something that varies by site or by manager. We think that consistency matters. If you move from one town to another and need storage at a different Wigwam location, the terms work the same way. You are not starting from scratch or negotiating something different. The same offer, the same honesty, in every market town we operate in.

Where to find the full terms (the binding version)

This article is the plain-English version. It is written to be readable and direct, but it is not a legal document. The binding version of our terms is the full terms and conditions on our website. If you have a legal question, for example relating to storage during probate, a disputed estate, or a dispute of any kind, the right step is to consult your solicitor. We can describe our own terms, but we cannot give legal advice.

Ready to store? Get a quote at quote.wigwamstorage.co.uk. Your price and our terms, in plain sight from the start.

Frequently Asked Questions

How does the refund actually reach me, and how long does it take?

The refund is processed back once the unit is empty, the padlock is off, you have told the team you are done, and the account is settled. The mechanics of how the money returns and the exact timeframe are set out in the terms and conditions, which is the binding reference on this. We do not put a specific number of days in this article because the precise timing sits in the terms, and we would rather point you to the document that governs it than quote a figure that might not match your situation.

What is worth understanding is the sequence, because the timeline only starts once the steps are complete. Giving notice begins the 14-day clock. Clearing the unit and removing your padlock is your part, and it has to be finished before anything can be calculated. Telling the team you are out is the trigger that lets us close the contract, work out the unused days, set them against anything still owed, and start the refund. If you leave any of those steps half-done, a box still in the corner, a padlock still on, no confirmation message, the contract stays open and the clock on your refund has not really started. The cleanest way to get your money back quickly is to do all three steps in one go: empty it, unlock it, tell us. If you want to know the exact processing window for your circumstances, the support team can talk you through it, or the terms and conditions page sets out the mechanics in full.

Are the deposit and the unused-days refund two separate things, or one payment?

They are two separate things, and it helps to hold them apart in your head because they answer different questions. The unused days are a refund of rent you paid ahead for time you did not use. The deposit is a separate sum, held throughout your stay as security against anything that might be owed at the end, and returned once you have vacated and settled up. One is about the time you paid for; the other is about security on the account. They are processed around the same exit but they are not the same money.

In practice, both come back to you on a correct exit, which is why people often blur them together. When you give 14 days’ notice, clear the unit, and settle the account, the unused days are calculated and refunded, and the deposit is returned, less anything genuinely outstanding. The reason it is worth keeping them distinct is budgeting. The deposit is not a cost; it is your money held temporarily, so plan it into your cash flow as something that comes back, not something you have spent. The unused-days refund only exists if you happened to pay ahead beyond the date you actually left, so it may or may not apply depending on how your billing fell. The amounts and the conditions for both sit on the pricing page and in the terms and conditions. If your final statement is not clear on which figure is which, ask the team to break it down for you.

Can I pause my storage instead of closing it and reopening later?

The model is built around a live rental rather than a freeze button, so there is not a “pause” in the sense of suspending the account while the unit sits reserved at no charge. While you have the unit, you are renting it, and the rent runs. If you genuinely no longer need the space for a stretch, the honest options are either to keep paying to hold the unit, or to close the contract properly, give your 14-day notice, clear it, get your deposit and any unused days back, and book again when you need it.

Which makes sense depends on the length of the gap and the hassle of moving your things twice. For a short gap, keeping the unit on is usually simpler and avoids two moves, and you only ever pay for the days you use because unused days are refundable if you then leave early. For a long gap, closing the contract and reopening later can save money, but you have to weigh that against the cost and effort of emptying the unit and filling it again, and against the fact that the same unit at the same size is not guaranteed to be free when you return. There is also the two-week minimum to factor in: a fresh booking starts that minimum again. If you are wrestling with a gap of uncertain length, the practical step is to talk it through with the team, who can look at your dates and the rate and tell you honestly which way works out better. They handle the storage and billing side, so that is squarely their remit.

What happens to my refund if I owe for contents cover or have an outstanding balance?

Anything genuinely owed on the account is settled before the refund is returned, which is why we describe the deposit as coming back “less anything outstanding”. A refund is not a separate pot that ignores the rest of your account; it is the closing balance once everything is reconciled. So if there is rent due, or a contents-cover charge still running, that is accounted for first, and what comes back to you is the net figure. In the ordinary case, where the account is up to date, there is nothing to deduct and you simply get the unused days and the deposit returned in full.

Contents cover is the one people most often forget about at the exit. If you took Wigwam’s RSA policy, that cover runs alongside your storage and needs to be stopped when you move out, otherwise it can keep ticking after the unit is empty. The fix is simple: when you confirm you are out, confirm the contents cover should be cancelled at the same time, so nothing is left running past your move-out date. If you do not, you could find a small charge has continued and is then netted off your refund. The same logic applies to any other balance. The cleanest exit is to make sure rent is current, the cover is cancelled, and the account shows nothing outstanding before you expect the money back. If your closing statement shows a deduction you do not understand, ask the team to itemise it. They can explain what was set against the refund, though for anything touching the contents policy itself the detail sits on the contents protection page.

If I move from one Wigwam site to another, does my notice and refund carry over?

Each unit is its own contract, so moving between sites is handled as closing one and opening another rather than transferring a single agreement across towns. The terms are identical at every Wigwam location, which is the reassuring part, but the paperwork does not simply slide from one site to the next. To leave the first unit cleanly you give your 14-day notice, clear it, remove your padlock, settle up, and your deposit and any unused days come back as normal. At the new site, you take out a fresh rental, pay a deposit, and the two-week minimum starts again from your new start date.

The reason this matters is timing and double-paying. If you need continuous storage across the move, you will likely overlap for a short period, holding both units while you shift your goods, and you pay for the time you use at each. Because unused days are refundable, you are not penalised for that overlap beyond the actual days you hold both. The practical advice is to plan the dates so the overlap is as short as the move realistically allows, and to remember that the deposit at the first site is returned to you separately rather than rolled into the new one. The terms working the same way everywhere means you are not learning new rules, but you are starting a clean contract, not migrating an old one. If you want the timing worked out so you are not paying twice for longer than necessary, the team can line up the notice on the old unit against the start date on the new one. That co-ordination is exactly the kind of storage and booking question they are there to help with.

Why Theres No Big Yellow Near Shipston On Stour

The familiar names all pointed everywhere but Shipston — why?

You searched. The names you recognised were not there. Coventry, Oxford, Birmingham – the results pointed everywhere except here.

It is a strange feeling, looking for something ordinary and finding a gap. Self storage is not exactly a rare commodity in the UK. There are hundreds of sites scattered across every big city. Yet if you live in or around Shipston-on-Stour and you need somewhere to put things, the familiar names are conspicuously absent.

There is a reason for that. Not a complicated reason, and not a bad one. Just arithmetic.

Where the big names actually are

The nearest Big Yellow, Safestore, Access and Shurgard sites are all located well outside Shipston. Understanding where they are makes the gap on the map a lot less puzzling.

Safestore and Access: Coventry, around 25 miles north

Both Safestore and Access Self Storage operate in Coventry, which sits around 25 miles north of Shipston-on-Stour – roughly 45 minutes by road. Both are well-run operations with good reviews, offering the kind of large-scale, purpose-built facilities you would expect from national brands. If you can get to Coventry regularly, they are genuine options worth looking at.

Big Yellow: Oxford, Cheltenham and Birmingham, all more than 30 miles away

Big Yellow has no site in the area. The nearest stores are in Oxford to the east, Cheltenham to the south-west, and Birmingham to the north – each more than 30 miles from CV36. Depending on traffic, that can mean an hour or more of driving to drop something off or pick it up.

Shurgard: far side of Birmingham, 40-plus miles

Shurgard’s closest UK sites are in Oldbury and Wolverhampton, on the far side of Birmingham. For anyone based in Shipston, that is a 40-plus-mile journey that would have to be a dedicated trip. It would not be a quick errand.

The catchment arithmetic – why the sums don’t add up for a national chain

A national chain building in Shipston-on-Stour would not make financial sense. That is not a criticism of the town – it is simply how the industry is structured.

What a national chain needs to open a site

According to the Self Storage Association UK, around 85% of household storage customers come from within three miles of their unit. Most people will not drive more than 15 to 20 minutes to access their belongings regularly. That radius constraint means a national operator needs a large, dense urban population to fill a purpose-built site. The general threshold sits somewhere around 100,000 people within a viable catchment. Anything smaller and the numbers do not stack up against the cost of building a brand-new storage facility from the ground up.

Shipston’s population and catchment reality

The 2021 Census recorded Shipston-on-Stour’s population at around 5,800 people. Add the surrounding villages and smaller settlements in the CV36 catchment and the figure grows, but it does not grow to anything close to 100,000. The chains are not absent because no one spotted Shipston on the map. They are absent because the spreadsheet told them not to go there.

What this means for everyone in CV36

Without a different kind of model – one that can open viably in smaller towns – modern indoor self storage simply does not reach places like Shipston. The gap on the map is structural. You could have the same gap in Chipping Norton, Moreton-in-Marsh, or Stow-on-the-Wold for exactly the same reason. The chains go where the numbers take them, and the numbers point to cities.

What the market currently offers in and around Shipston

Given the constraints above, what actually exists for someone who needs storage in or near the town?

In town: Tilemans Park container storage

Tilemans Park, also in Shipston (CV36 4PR), offers container-based storage. It is a real option and worth knowing about. Shipping containers can suit bulk outdoor storage, building materials, or situations where weatherproofing matters more than climate or tidiness. It is a different product from indoor self storage – the access experience, the security features and the unit presentation are distinct – but for some uses it fits well.

Nearest towns: Stratford-upon-Avon and Warwick

There are self-storage operators around Stratford-upon-Avon, roughly nine miles from Shipston, and around Warwick, roughly 14 miles away. Some customers will find those towns convenient, particularly if they travel through them regularly for work or shopping. Worth checking if proximity to Shipston itself is not your first concern.

The gap that remains

None of the above gives you individually alarmed, indoor self storage in Shipston itself. A container yard is not the same product. Stratford and Warwick add miles. The Coventry chains are significantly further. Until recently, if you needed clean, dry, secure indoor storage close to home, you were out of luck.

Why Wigwam built here on purpose

The reason Wigwam Self Storage exists in Shipston is that the model is different – not just in ambition but in structure.

The converted-building model in plain English

Wigwam does not build from scratch. It takes existing buildings – commercial premises, old warehouses, redundant commercial space – and converts them into fitted, alarmed, individually secured storage units. The capital cost of converting an existing structure is considerably lower than constructing a purpose-built facility. That lower cost base means the numbers work at a smaller scale. A catchment of several thousand households, rather than 100,000, is enough.

Why this is something the big chains cannot easily replicate

The national brands have invested billions in purpose-built infrastructure optimised for high-volume urban locations. Their model is efficient at scale and works well for the markets it was designed for. Reorienting it toward small-town sites would require a fundamentally different capital structure and operational logic. Wigwam’s model was built around market towns from the start. That is not a workaround; it is the design.

The choice to stay market-town, not grow into cities

Wigwam now operates across a number of UK market-town locations. Not city centres – market towns. The point is proximity: being close enough to Shipston residents that a visit to your storage unit is a ten-minute errand, not a half-day commitment. That closeness is the product, at least as much as the unit itself.

If you are in or near Shipston and want to see what’s available, the Shipston team are at Wigwam Self Storage Shipston-on-Stour – or get an instant quote at quote.wigwamstorage.co.uk.

What being in town actually buys you

The practical difference is not difficult to describe. You stop driving to Coventry and start treating your storage unit the way you would treat a room in your house – somewhere you can nip in and out of as needed.

Location and access

Wigwam Self Storage Shipston-on-Stour is at Blackwell Business Park, CV36 4PE. Access runs from 6am to 10pm, seven days a week, using smart entry. There is no 24-hour access, but 6am to 10pm covers virtually any practical need – an early-morning trip before a long day, or collecting something after work in the evening.

The site is unmanned for customer access; you use smart entry to get in and out. If you need to speak to someone, the office team is available Monday to Friday, 9am to 6pm, and Saturday, 9am to 2pm.

One point worth noting if you are planning to receive deliveries: the site is unstaffed, so for any incoming courier or delivery, someone from your business or household will need to be present to accept it. Wigwam does not sign for or receive goods on customers’ behalf.

Units: what’s available

Units run from 10 to 300 square feet, covering eleven-plus sizes. Each unit is individually alarmed. The site has 24/7 CCTV. Drive-up containers of around 160 square feet are also available if you need to bring a vehicle alongside your unit. The honest description of the storage environment is clean, dry and secure – there is no climate control, no temperature or humidity management. For most household and business storage needs, that is exactly what is required.

Terms: how they actually work

The minimum stay is two weeks. If you leave early, unused days are refunded. Billing runs in four-weekly cycles. A refundable deposit is taken on move-in (two weeks’ deposit, plus four weeks upfront); it is returned after you give 14 days’ notice, vacate your unit, and settle any balance owing.

Contents protection is mandatory. You can take Wigwam’s own policy or provide proof of cover through your own insurer. In either case, declare the full replacement value of what you are storing – under-insurance is settled in proportion, so it matters. You can find the full details at wigwamstorage.co.uk/contents-protection.

Full terms are at wigwamstorage.co.uk/terms-conditions. For pricing, the guide is at wigwamstorage.co.uk/how-much-is-self-storage-in-the-uk – no prices are quoted on this page because the right unit for you depends on size and duration, and a quote is the cleaner way to get an accurate figure.

When the drive to Coventry actually makes sense

Not every situation suits a market-town operator. That is worth saying plainly.

If you need a very large unit or specialist handling

Wigwam Shipston’s upper limit is 300 square feet. If you are a business needing warehouse-grade space, or if you need a unit substantially larger than that, the purpose-built chains in Coventry or further afield may be the right call. They have the infrastructure and the scale for it.

If you are already in Coventry or commuting through it regularly

The nearest unit is the one on the route you already make. If your work or family takes you to Coventry several times a week, storing there is not an inconvenience – it is simply logical. No shame in that.

What to weigh before you decide

Three questions worth asking of any storage site, wherever it is:

How far will you actually travel when you need to get in and out – not just on move-in day, but every time you need something? What are the access hours, and do they fit your working pattern? And what are the genuine contract terms: minimum stay, notice period, deposit?

Those three questions will narrow the field faster than any feature comparison.

The honest numbers: distances at a glance

Here is the picture in summary form.

OperatorLocationApprox. distance from ShipstonApprox. drive
SafestoreCoventryAround 25 milesAround 45 min
Access Self StorageCoventryAround 25 milesAround 45 min
Big YellowOxford / Cheltenham / Birmingham30-plus miles50 min or more
ShurgardOldbury / Wolverhampton40-plus miles60 min or more
WigwamShipston-on-Stour (Blackwell Business Park, CV36 4PE)In townUnder 10 min for most CV36 residents

Drive times are estimates and will vary with traffic and route.

What the table tells you about market structure

The table is not a ranking. It is a picture of where each model is viable. Coventry works for the national chains because of the population density. Shipston works for Wigwam because of a different cost structure. Both facts are true at the same time.

The single question worth asking before you book anywhere

How far will you actually drive, not once but every time you need to get in? Day one is easy. It is week three, on a wet Tuesday evening when you need that one document or piece of equipment, that the distance matters.

Shipston storage: the short version

For anyone who scrolled to the bottom for a quick answer.

Why the chains are absent

A national self-storage brand typically needs a local population of around 100,000 people to make a purpose-built site commercially viable. Shipston-on-Stour has around 5,800. The chains are not absent because they overlooked the town – they are absent because their model does not reach towns this size. That is arithmetic, not a verdict on Shipston.

What Wigwam Shipston-on-Stour offers

Indoor units from 10 to 300 square feet, individually alarmed, with 24/7 CCTV and smart entry from 6am to 10pm, seven days a week. Clean, dry and secure. A two-week minimum, unused days refunded, a refundable deposit, 14 days’ notice to leave. Office team reachable in hours. The only indoor self storage in Shipston itself. Full details at Wigwam Self Storage Shipston-on-Stour.

Next step

If you are ready to see sizes and get a price, the Wigwam Self Storage Shipston-on-Stour location page is the place to start.

Get an instant quote for your unit at quote.wigwamstorage.co.uk, or call the Shipston team on 01608 532162. Office hours: Monday to Friday, 9am to 6pm; Saturday, 9am to 2pm.

Frequently Asked Questions

Should I choose an indoor unit or a drive-up container at Shipston?

Choose the indoor unit for household goods, furniture, files and stock, and consider the drive-up container only when loading something large straight off a vehicle is the priority. Both are clean, dry and secure, so this is about how you load and what you store rather than a quality gap. The drive-up containers at Shipston are around 160 square feet and let you pull up alongside, which suits bulky items or kit you move in and out often.

A few pointers to weigh:

  • Indoor units run from 10 to 300 square feet, so there is more choice of size, including small lockers
  • Indoor suits boxes, furniture, archives and most business stock
  • A drive-up container suits heavy or awkward loads you would rather not carry far
  • Both are individually alarmed and sit on a site with 24/7 CCTV

Neither offers climate control, because none of our storage does; the standard is clean, dry and secure across the board. So if your goods need temperature or humidity management, neither option is the right call, and a specialist facility would serve you better. For everything else that a home or small business stores, both work well. The Shipston team can talk you through which fits your load when you call on 01608 532162, and you can see sizes and prices at quote.wigwamstorage.co.uk.

What does 24/7 CCTV actually do if the site is unmanned?

The CCTV records continuously and provides a security and evidence layer even though no one is sitting on site watching it live around the clock. People sometimes assume unmanned means unwatched, and that is not the case. The cameras run 24/7, your unit has its own individual alarm, and access is controlled by smart entry between 6am and 10pm, so the site has several layers working together rather than relying on a person at a desk.

What unmanned does mean is that there is no member of staff on site to let you in, hold a spare key, or receive anything on your behalf. The security comes from the systems, not from a presence at the gate. The individual alarm on your unit is the part that matters most day to day: it is contained to your space, so your security is not pooled with the whole building.

This also shapes the courier rule. Because no one is on site to sign for goods, if a delivery or removal firm is dropping something at your unit, someone from your own household or business has to be there with smart entry access to receive it. The cameras and alarms protect the site; they do not stand in for you being present for a delivery. If you have a security question, the office team is reachable Monday to Friday 9am to 6pm and Saturday 9am to 2pm on 01608 532162.

What do I do if I outgrow my 300-square-foot unit partway through?

Shipston’s largest indoor unit is 300 square feet, so if your needs grow beyond that, the practical route is either a second unit or a move to a larger purpose-built facility. The honest position is that 300 square feet is the ceiling at this site. For most household and small-business needs it is ample, but a business scaling into warehouse-grade volume will eventually need more than a single market-town unit can hold.

If the overflow is modest, taking a second unit alongside your first can be the simplest answer, subject to availability. You manage both with the same smart entry, and the two-week minimum and 14-day notice apply to each booking. If the growth is substantial and ongoing, the larger chains in Coventry or further afield have the infrastructure and scale for warehouse-grade space, and there is no shame in that being the better fit at that point.

What the team can help with is sizing and availability: they will tell you honestly whether a second unit makes sense or whether you have grown past what the site can sensibly serve. What they will not do is plan your business growth or forecasts for you, because that sits outside storage. Bring them the volume of goods and the timeline, and they will work out the storage side. Call 01608 532162 or check options at quote.wigwamstorage.co.uk.

How much do I actually pay at move-in, given the deposit and upfront charge?

At move-in you pay a refundable deposit of two weeks plus four weeks upfront, so budget for that initial outlay rather than just the first week. The deposit is held against the agreement and comes back to you on a clean exit: once you have given 14 days’ notice, vacated the unit, and settled any balance owing, it is returned. It is genuinely refundable, not a fee dressed up as a deposit.

Billing then runs in four-weekly cycles. The two-week minimum stay is the floor, and if you leave early, unused days are refunded, so you are not paying for time you did not use. The two-week minimum and the 14-day notice are separate things and do not stack into a longer wait; the minimum simply applies at the start of the booking.

We do not quote prices on this page, because the right figure depends on the unit size and how long you need it, and a quote is the cleaner way to get an accurate number. The pricing guide at wigwamstorage.co.uk/how-much-is-self-storage-in-the-uk explains how the variables work. For your exact move-in figure, including the deposit and the upfront amount, get a quote at quote.wigwamstorage.co.uk or call the team on 01608 532162.

What can the Shipston office team help with, and what is outside their remit?

The office team handles the storage side: sizing, availability, access, pricing, invoicing and booking. They are reachable Monday to Friday 9am to 6pm and Saturday 9am to 2pm on 01608 532162, and they know the Shipston site and the local picture. If you are unsure what size you need, want to check what is free, have a billing query, or need help with access, they are the right people to call.

What sits outside their remit is anything beyond storage itself. They are not insurance, legal or financial advisers. They can point you to the contents-protection page and the terms and conditions, but for advice on whether your own policy covers stored goods, you speak to your insurer or broker; for legal questions about how storage interacts with a lease or probate, you speak to a solicitor. They also will not plan or discuss your business forecasts or growth scenarios, because that is your business to run, not theirs to advise on.

The other thing to remember is that the site is unmanned for access. The office team being reachable by phone is not the same as someone being on site to let you in, hold a key, or take a delivery. Access is by your own smart entry between 6am and 10pm, and any courier delivery needs someone from your side present to receive it. For storage questions, call 01608 532162; for a quote, go to quote.wigwamstorage.co.uk.

Moving To Reading How To Use Self Storage For A Smooth Landing

Landing in Reading before the new place is quite ready for you?

Most people get the big things right when they move. They book the removal van. They notify the utilities. They change the address. What catches them out is the gap, the few weeks where you have left the old place but the new one is not quite ready yet.

It is not a failure of planning. It is just how moves work, especially when a chain is involved. Completion dates shift. Lettings overrun. You find yourself in a short-term rental in Reading while you wait for the right house to come through. The boxes are real. The furniture is real. And they need somewhere to go.

That is what a storage unit is actually for. Not a warehouse at the edge of town. Not a last resort. A hinge, the quiet thing that holds the two halves of your move together while you get settled.

In a hurry? Here is what you need:

Why moving to Reading often needs a middle step

A move to Reading is rarely one clean event. It is almost always two: the move out, and the move in. Self storage is what makes that double move manageable rather than chaotic, and understanding how it fits your particular situation is the first thing worth sorting.

The gap between leaving and arriving

The most common trigger for storage is simple: your moving date and your completion date do not coincide. You need to hand back the keys to your old property before the new one is legally yours. Or the landlord at your short-term place wants you out in three weeks and the chain has another month to run.

In those few weeks, everything you own has to go somewhere. For most people, it goes into a unit. The goods are safe, the removal van is paid off, and you can breathe while the paperwork catches up with real life.

It is not a niche situation. It is one of the most common patterns we see: people moving into Reading from further afield who need a clean bridge between the two chapters.

When the chain slips or the new place is not ready

Even careful moves slip. A buyer’s mortgage offer takes longer than expected. A solicitor flags something that needs resolving. The sellers of your new house have their own complications upstream.

When that happens, storage removes the crisis element. Your goods are already in a unit. You are not paying for double removal costs. You are not sleeping on a friend’s floor surrounded by boxes. You give the chain a little more time, and you get on with setting yourself up in Reading in the meantime.

Moving to an unfamiliar town is a different kind of stress

Reading is a city people relocate to for work, for family, for the rail links west and into London. If you are coming from somewhere else in the UK, you are doing all of the practical work of a move without a local network to lean on. No neighbour to ask about the right removal firm. No family member to mind a van for an afternoon.

A trusted local operator, one who is straight about how their units work and honest about their terms, is actually worth something in that context. It is one less thing to figure out from scratch.

Three ways storage smooths a Reading move

The practical payoff is simple: a unit takes the time pressure off. Whether you are bridging a gap between completions, making the old property more saleable, or just arriving in Reading with room to think, here is how it works in practice.

Bridge the gap between completion dates

The mechanics are straightforward. Your goods leave the old property on day one, go into the unit, and follow you to Reading when the new home is ready. You are not rushing the completion, not paying for a second round of removals because the first attempt did not line up, and not living out of suitcases at a relative’s house.

The unit absorbs the mismatch. That is the job it does. And if the dates align more neatly than expected, you are not penalised: unused days are refunded.

Declutter the old place for viewings, and the new place for calm

If you are selling and buying simultaneously, a unit lets you stage the old property without drowning in it. Move out the furniture you are not ready to live with, the extra bedroom pieces, the loft boxes, the things that make rooms look small in photographs. The house shows better. The sale moves faster.

At the other end, you arrive in Reading without every box in every room on day one. You unpack when you are ready, not because you have no choice. The difference between starting a new chapter in control and starting it buried is usually about fifty cubic feet of storage space.

Keep furniture clean, dry and secure while you settle

Good furniture does not need a climate-controlled unit. It needs to be clean, dry and secure. Our units are individually alarmed, the buildings are secure, and the goods inside are stored at ambient temperature in dry conditions.

If you are in a short-term rental in Reading while you find the right permanent home, there is often no room for a sofa or a dining table. The unit holds it safely until you are ready. When you find the right place, you go and get it.

What size unit will you actually need

Most people overestimate. Furniture is bulky, but when it is stacked sensibly, a well-packed unit holds more than it looks like it should. A rough guide gives you a starting point.

A rough guide from a few boxes to a family home

A small unit of around 25 square feet suits a studio or a single room: a few boxes, a bike, a chest of drawers. A 50 square foot unit covers the contents of a one-bedroom flat comfortably. A two-bedroom home typically fits in 75 to 100 square feet once furniture is stacked well.

Larger family moves, three or four bedrooms, often need 150 square feet or more, but that depends on what you are keeping out for daily use versus what goes into the unit for the duration.

These are rough numbers. The Reading location page has a more detailed size guide. For current unit prices in Reading, see wigwamstorage.co.uk/how-much-is-self-storage-in-the-uk. No prices in this article: they vary by unit size and availability.

What to do if you are not sure

Get in touch with the Reading team before you book. They have helped plenty of people size up a move similar to yours, and they will give you a straight answer rather than defaulting to the biggest unit on offer. If you genuinely cannot tell what you will need, start slightly smaller: unused space costs money, and if you need more room, we can look at options.

The flexibility is part of the offer. This is not a long-term warehouse contract. It is a bridging tool, and the team treats it that way.

How long will you need it

The honest answer is: probably less time than you fear. Most bridging moves are a matter of weeks, and the terms are designed around that.

The two-week minimum and what it means for a bridging move

Two weeks is the floor. For most people bridging a completion gap, that is enough or close to it. If your move completes in ten days and you move out of the unit then, unused days from your billing period are refunded. You pay for what you actually used, not what you booked in advance.

The two-week minimum is short enough to match a narrow gap between properties, without forcing you into a month’s commitment when you only need a fortnight.

When the move runs long

If the chain slips again, or the new place is not ready when you expected, you simply stay in the unit. You are already in. There is no new contract to negotiate, no emergency arrangement to make.

When you are ready to leave, give 14 days’ notice. Once you have vacated the unit and the account is settled, the deposit comes back. That is how it works. No fine print, no ambiguity: 14-day notice, vacated, account cleared, deposit returned.

The deposit is required at the start. It is also refundable at the end. That is worth saying plainly because a lot of national operators are vague on exactly this point.

Getting in and out of your unit in Reading

Access is one of the questions people get wrong when they are planning a move. The expectation of round-the-clock access is common because some national operators market 24-hour entry. We do not offer that, and we think it is worth being upfront about it.

Smart entry, 6am to 10pm, seven days a week

Our Reading site uses smart entry. That gives you access from 6am to 10pm, every day of the week. Not 24 hours. We say that clearly, because the honest version of access matters more than the headline version.

In practice, 6am to 10pm covers nearly every realistic need. An early collection before work? Yes. A late run after the removal van finishes? Yes. An early moving day before the traffic builds? Yes. The window is wide enough for most moves. What it does not cover is a 2am retrieval, and if that is a firm requirement, we are better off telling you now.

Individually alarmed units and what clean, dry and secure means in practice

Each unit has its own alarm. The site is secure. Clean, dry and secure is the right description of what you are getting: not temperature-managed, not humidity-controlled, just a solid, alarmed, dry space that keeps your goods in the same condition you left them.

That is what furniture, boxes, clothing, kitchen equipment and the general contents of a home actually need during a move. The words matter. We do not oversell it because there is no need to.

Deliveries and couriers: what to know before you arrange one

Our sites are unmanned. That means there is no staff member on site to sign for deliveries or receive goods on your behalf.

If you are expecting a courier or delivery at the unit while your move is in progress, someone from your own household needs to be present to receive it. Wigwam cannot accept, sign for, or manage incoming deliveries. This is worth knowing before you give a storage address to an online retailer or a furniture supplier. Plan the delivery for when you can be there.

Ready to reserve a unit? Get a quote at quote.wigwamstorage.co.uk or visit the Wigwam Self Storage locations page for unit sizes and availability in Reading.

What it costs to commit, and how the terms actually work

Here is what you are committing to, stated plainly. A deposit, a two-week minimum, a 14-day notice to leave, and a contents protection requirement. None of these are hidden. All of them are in the terms.

The refundable deposit and the 14-day notice, explained plainly

You pay a deposit when you open the account. It is a standard part of the contract. What matters is what happens to it at the end: give 14 days’ notice, vacate the unit, settle any outstanding balance, and the deposit is returned.

There are no penalties for leaving on time. There is no situation where the deposit disappears into an admin fee. It comes back. That reassurance is worth writing out because national operators tend to either bury the deposit conditions in the small print or make the notice period hard to find. You can read the full terms at wigwamstorage.co.uk/terms-conditions/.

Unused days refunded and the two-week minimum, in plain English

If your move completes earlier than expected and you clear the unit before your billing period is up, unused days are refunded. You will not be charged for days you no longer need.

The two-week minimum means you need to commit to at least a fortnight at the start. For a bridging move, that is usually the right amount of time anyway. It is short enough to suit a narrow completion gap and long enough to give you a real cushion if things shift.

Contents protection: the requirement you should not overlook

Storing your goods does not automatically mean they are insured. You are required to have contents protection in place for the duration of your stay: either through Wigwam’s policy with RSA (Self Storage Customers’ Goods cover) or by proving your own existing cover is valid for goods in self storage.

The Wigwam policy is New-for-Old replacement with a £50 excess. When you declare the value of your goods, declare the full replacement value. If you understate it and a claim arises, the settlement is proportional, not full. This is not insurance advice. For the details, see wigwamstorage.co.uk/contents-protection/ and speak to your insurer or the Wigwam team about which route suits you.

What you can store, and what does not belong in a unit

The sorting question is simpler than most people expect. Almost everything in a household goes in. A small number of things do not.

The household goods that belong in a unit during a move

Furniture, boxed possessions, clothing, kitchen equipment, soft furnishings, books, bedding, appliances, ornaments, tools. The everyday contents of a home. If it lives in a room in your house, it almost certainly belongs in a unit during a move.

Goods are stored at ambient temperature in dry, clean conditions. That suits standard household furniture, including wood and upholstered pieces, without any issue.

What Wigwam units are not designed for

Vehicles do not go in. No cars, no vans, no motorbikes, no caravans, no motorhomes, no boats. If your move involves a vehicle that needs storing, you will need a specialist vehicle storage facility for that piece.

There is no temperature-controlled or climate-controlled storage available at our sites. For most household goods, that is not a limitation. For wine collections, archive materials that need humidity management, or other sensitive goods, it is worth knowing in advance.

A note on hazardous and regulated items

Standard self storage prohibitions apply: nothing flammable or combustible, no perishables, no living things, no hazardous materials. The full list of prohibited items is in the terms at wigwamstorage.co.uk/terms-conditions/. Worth a read before you pack, not after.

Your calm landing in Reading starts here

The unit is the least interesting part of a move. That is exactly how it should be. When the storage piece is sorted, you can concentrate on the rest of getting settled: finding the good coffee, working out the parking, getting the new address registered everywhere. The boxes are safe and you know where they are. That is the whole point.

How to size your unit and get started

Three steps. Estimate what you have (the size guide on the Reading location page helps, or call the team and talk through it). Get a quote at quote.wigwamstorage.co.uk. Confirm a start date that fits your moving timeline.

There is no commitment to lock in before you are ready. The quote is the starting point, not the contract.

The Reading team and what they know

The team at Wigwam’s Reading site has helped movers through all the variations: the chain that slipped twice, the flat that was not ready on the day, the rental that ended before the completion came through. They are not a call centre reading from a script. They know what a Reading move looks like and they can size a unit around your specific situation.

If you are arriving in an unfamiliar town with a lot to organise, having one person in Reading who already understands the storage side of your move is worth something. That is the offer.

Ready for your calm landing? Get a quote at quote.wigwamstorage.co.uk, or explore our UK market-town locations at wigwamstorage.co.uk/self-storage-locations/.

Frequently Asked Questions

I’m commuting into London from Reading. Do the 6am to 10pm hours actually work around a commute?

For most commuters the 6am to 10pm window works well, because it brackets the normal working day at both ends. If you catch an early train to Paddington, you can reach the unit before you leave, and if you are back in the evening, the site stays open until 10pm, which covers a late return on a delayed service. The honest caveat is the one this article makes plainly: it is not 24-hour access, so a genuine middle-of-the-night need is not catered for.

In practice, the kind of access a relocating commuter needs is rarely at 2am. It is more often a Saturday load-in, an early collection before catching the train, or an evening visit to fetch something for the weekend. All of that sits comfortably inside 6am to 10pm, seven days a week. The point of stating the hours clearly is so you can plan around them rather than discover a limit at the worst moment.

If your schedule is genuinely unusual, the sensible move is to think through when you will actually need the unit during your settling-in weeks and check that against the window before you book. For the overwhelming majority of Reading commuters bridging a move, the hours are wide enough that access never becomes the problem. The site is self-access and unmanned, so within those hours you simply let yourself in by smart entry whenever it suits, with no slot to book and nobody to wait for.

Can I have new furniture delivered to the unit before I move into my Reading home?

No, the unit cannot receive deliveries on your behalf, because the sites are unmanned and Wigwam does not sign for or accept goods. This catches people out, so it is worth being clear before you give a storage address to a retailer or furniture supplier. There is no staff member on site to take in a delivery, so if a courier turns up to an unmanned site with nobody there, the delivery will not be received.

What you can do is be present yourself, or have someone from your side present, to accept the delivery and put it straight into the unit during access hours. So if you have bought furniture ahead of moving into your Reading home and want it held in the unit until the place is ready, the workable version is to arrange the delivery for a time you can personally be at the site between 6am and 10pm, meet the courier, and store it then. The delivery is received by you, not by Wigwam.

This is not an arbitrary restriction; it is the same principle that keeps your unit secure, that only you and people you authorise can access or receive goods. Plan any delivery around when you can attend, rather than treating the unit as a depot that accepts parcels. If you are coordinating several deliveries during a move, it is worth grouping them into windows when you know you can be there. That small bit of planning turns the unmanned model from an inconvenience into the reason your goods stay under your control.

Is self storage a sensible option for a short-term rental in Reading while I house-hunt?

Yes, a unit pairs particularly well with a short-term Reading rental, because the rental rarely has room for everything and the storage flexibility matches the open-ended nature of house-hunting. As this article describes, plenty of people relocate to Reading into a temporary let while they wait for the right permanent home, and a short-term rental simply does not have space for a sofa, a dining table and the contents of a previous home. The unit holds what will not fit until you have your own place.

The terms suit an uncertain timeline. The two-week minimum is short enough to start without a big commitment, and because the arrangement rolls on, you are not penalised if house-hunting takes longer than expected. You simply stay in the unit. When you do find your permanent home and are ready to leave, you give 14 days notice, vacate, and the refundable deposit comes back along with any unused days. There is no need to predict your house-hunting timeline in advance and over-commit to cover it.

A practical tip for this situation: when you first load the unit, put anything you might want during the rental period, seasonal clothing, a specific item, near the front, since access runs 6am to 10pm seven days a week and you may dip in more than once over a long search. Keep a rough note of what is in there. For someone bridging an indefinite gap between a previous home and a future Reading one, a flexible unit is often the calmest way to avoid renting somewhere larger and pricier than you need just to hold furniture.

What’s the difference between using storage and just leaving everything with the removal company between dates?

The main differences are control, access and cost, and for anything beyond a day or two of gap, a unit usually wins on all three. Some removal firms will hold your goods between dates in their own storage or on the van, which can suit a very short overlap. But once the gap stretches to weeks, which is the common Reading pattern when a chain slips, the picture changes.

A few points to weigh:

  • Access. With a unit, you can reach your goods yourself, 6am to 10pm, seven days a week, by smart entry. Goods held by a removal firm are usually not accessible to you on demand, so if you need one box, you may be stuck.
  • Cost. Extended storage with a removals firm, or a second round of removals because the dates did not line up, can add up quickly. A unit lets you pay for the bridging period directly, with unused days refunded if you finish early.
  • Control. The unit is yours, with your own access and your own contents cover. Your goods are not sitting on someone else’s schedule.

The honest version is that a removal firm holding goods overnight or for a couple of days is fine and often simplest. For a genuine multi-week gap between leaving and arriving in Reading, a unit gives you a fixed, accessible, separately insured space you control, rather than your entire household waiting on a third party’s availability. The two even work together: the firm delivers into your unit, and you take it from there.

Does my contents cover for the unit also protect my things while they’re in transit to or from Reading?

Not necessarily, and this is an important gap to check, because the storage contents cover is for goods while they are in the unit, not while they are being moved. The RSA Self Storage Customers’ Goods policy, or your own cover if you prove it extends to self-storage, protects what is sitting in your unit. Transit, the period when your belongings are on a van travelling to or from Reading, is a different risk and is usually covered, if at all, by your removal company’s goods-in-transit insurance.

So there can be a window, during loading, the journey, and unloading, where the storage policy may not apply. The practical step is to ask your removal firm directly what their goods-in-transit cover includes, what it is worth, and what excesses or exclusions apply. Do not assume the storage cover and the transit cover overlap, because they are designed for different moments in the move.

A note on the unit cover itself, so the boundaries are clear: it is New-for-Old with a £50 excess, theft claims require evidence of forced entry, and atmospheric or climatic damage is excluded. Declare the full replacement value, because under-declaring means a claim is settled proportionally. The full policy detail is at wigwamstorage.co.uk/contents-protection/. This is signposting, not insurance advice: for any question about whether your transit and storage risks are both properly covered, speak to your insurer, your broker, or your removal company, who can confirm exactly where one cover ends and the next begins.

What You Can And Cant Store In Self Storage The Uk Prohibited Items List

Worried something in your boxes will get you turned away at the unit?

Most people come to us with the same worry. They have a van to fill, a moving date approaching, and a nagging feeling there might be something in there that will cause a problem. It is a reasonable worry. The last thing you need, after weeks of packing, is to be turned away at the unit.

So let me say this plainly: the list of things you actually cannot store is short. If you are moving house and your boxes contain the usual mix of furniture, clothes, kitchen gear and loft things, almost all of it will be fine. The rules exist because a small number of items genuinely threaten the safety and condition of the unit, for you and for the people storing next to you. Once you see why those items are on the list, the list stops looking like a trap and starts making sense.

What follows is the plain version. The short list of what is banned, the items that quietly catch people out on moving day, and the much longer list of what stores well. If you finish reading and you are still not sure about one specific thing, ask before you load.

The short list of what you cannot store

The list has four categories. If your things do not fall into any of them, they are almost certainly fine. The Self Storage Association UK frames these four buckets, and you will see variations on the same list at every reputable operator in the country, because the reasoning behind each category is the same.

No living things

No pets. No animals of any kind. No plants, however small or easy to care for. This is a hard rule with no exceptions. A storage unit is not a suitable environment for a living creature, and no conscientious operator will make an exception here.

Plants left in a unit will die and decay. That creates moisture, then mould, then a problem that spreads to your other belongings and potentially to your neighbours’ goods. The rule protects your things as much as anything else.

Nothing that can leak, ignite or give off fumes

Petrol, diesel, LPG, paint, solvents, pesticides, herbicides, fireworks, gas cylinders, aerosols under pressure. All banned, no discussion required. One spill or slow leak in an enclosed unit can contaminate an entire corridor. One ignition source near stored fuel is an emergency. The clean, dry and secure environment that keeps your grandmother’s armchair in good condition for six months depends on keeping every unit free from anything combustible or corrosive.

The practical application of this rule trips people up, and I will come back to it in the next section.

No food, perishables or waste

Opened or unsealed food, anything that will decay, household waste, compost. The reason is straightforward: scent attracts pests, and pests do not respect the walls between units. A bag of dog food you forgot to clear out of a kitchen box can bring in mice that work through your belongings and your neighbour’s before anyone notices.

A note on sealed tins: they are not formally banned, but pests can track the scent of food even through intact packaging. If you are clearing the kitchen before a move, the better option is to use what you have, donate what you cannot, or run it to a food bank. Do not put groceries in a storage unit.

Nothing illegal, stolen or counterfeit

This one needs no elaboration. Prohibited substances, illegal weapons, counterfeit goods, stolen items. None of it belongs in storage, and none of it will be accepted.

The items that quietly trip people up

These are not on the obvious banned list, but in our experience running sites across the country, they are the ones that cause real difficulty on moving day. Most are easy to deal with if you know about them in advance.

The damp trap: dry everything before it goes in

The rule here is simple and the consequences of ignoring it are slow and nasty. Anything that goes into a unit damp will stay damp, and then become mouldier.

Think about the garden chest that has been sitting in the garage all winter. The set of garden chairs stored under a tarpaulin. The boxes you carried to the van in the rain and stacked straight in. The chest of drawers from the outbuilding that never quite dried out after last autumn. None of these items are banned outright. The problem is what they do inside an enclosed unit.

Our units are clean, dry and secure. That promise holds because every customer puts dry goods in. Moisture from one damp item creates condensation that spreads to wooden furniture, soft furnishings and cardboard boxes stored nearby. It does not stay in your unit. It finds a way to your neighbour’s things as well.

The solution is not complicated. Dry everything properly before it goes in. Leave garden furniture in the sun for a day. Air out a chest of drawers. Let anything that got wet in the move dry off before it goes into storage. It is worth the extra time.

Do not be tempted to assume a damp item will dry out once inside. There is no climate control in a self-storage unit. The protection comes from what you put in, not from what we regulate inside. Bring dry things, and they stay dry.

Batteries and fuel: the modern catch-out

This is the one that has become significantly more common in recent years. The petrol mower with a little fuel still in the tank and carburettor. The e-bike in the garden shed. The e-scooter bought during lockdown and barely used since. The lithium battery pack that is bolted into the frame and will not come out.

Petrol-powered equipment must be run completely dry before storage. That means the tank emptied and the carburettor run clear. A small residue of petrol is still petrol. This rule applies to lawnmowers, generators, chainsaws, pressure washers, anything with a combustion engine. Run it dry, then bring it in.

Lithium batteries present a different issue. A lithium battery that can be removed from the item should be removed and kept elsewhere. A lithium battery that is permanently fixed and cannot be removed makes the item itself a fire risk. If the battery cannot come out, the item cannot come in. This applies to e-bikes and e-scooters with non-removable battery packs.

The same logic applies to propane tanks, camping gas canisters and anything pressurised. Run the equipment dry, detach what can be detached, and if in doubt, ask before you load.

High-value items: cash, deeds, fine jewellery and where they really belong

A unit at one of our sites is individually alarmed, clean, dry and secure, and it is space only you can access. It is not a managed vault, and it is not a records archive. That honest distinction matters for certain categories of items.

Cash belongs in a bank. Title deeds and wills belong with your solicitor. Fine jewellery and items of serious monetary or sentimental value are better housed in a bank safety deposit box.

For items that do go into storage but carry real value, contents protection matters. Cover is mandatory at Wigwam: you can take our RSA Self Storage Customers’ Goods policy, or you can demonstrate equivalent cover of your own. Either way, declare the full replacement value. Under-insurance is settled proportionally, not in your favour. New-for-Old replacement means a genuine claim pays out at today’s replacement cost, not the original purchase price. Theft cover requires evidence of forced entry.

More detail on the policy, and what you need to declare, is on our contents protection page. We signpost it because it matters; we do not advise you on it because that is your insurer’s job.

Jurisdiction note: for legal documents such as title deeds, wills, or Powers of Attorney, storage requirements and access rights can differ under Scottish law and Northern Irish law compared to England and Wales. If you are storing legal documents and are based outside England and Wales, consult your solicitor. The guidance on this page reflects the position in England and Wales.

Why we do not store vehicles, caravans or tyres

Our units are for goods, not for vehicles. We do not store cars, caravans, motorhomes, boats, trailers, tyres or leisure transport. No exceptions, and this is not a conversation worth having in advance to see if we will make one.

If you are looking for vehicle or caravan storage, you need a different kind of operator. We are a market-town goods-storage business, and our units are sized and designed for that.

What you can store with confidence

The ban list is genuinely short. Here is the much longer, more reassuring half of the picture.

Household furniture and belongings between homes

Furniture, boxed household belongings, white goods that are clean and fully defrosted, bicycles (standard, pedal-powered), seasonal items, garden tools that are fuel-free, clothing and textiles, sporting equipment, musical instruments, books, pictures, mirrors and anything else from a home that does not fall into one of the four banned categories.

Smart entry runs from 6am to 10pm, seven days a week. If you pack the unit in a hurry and realise two weeks later you cannot find the box of things you needed, you can pop back on a Sunday morning to retrieve it. You are not locked to office hours.

Business stock, equipment and trade goods

Boxed stock, retail displays, non-petrol tools and equipment, office furniture and equipment, sample sets, seasonal overflow for an e-commerce business. A storage unit makes a practical short-term or long-term stockroom for a growing business.

One thing worth being clear about here: our sites are unmanned. Smart entry means you come and go without needing a member of staff present. If a courier is delivering to your unit, someone from your own business must be there to receive them. Wigwam does not sign for parcels, accept deliveries or hold items on your behalf. If a delivery arrives when no one from your business is there, it cannot come in. Plan your deliveries accordingly.

A future article will cover the business-storage and e-commerce angle in more detail. For now, if you are a sole trader with non-petrol tools and trade equipment, the unit works well.

Documents and records you need kept safe

Boxed paper records, archive files, business ledgers, family documents accumulated over decades. A self-storage unit is secure space that only you can access. It is not a managed records service: we do not catalogue, retrieve or manage the files inside. Access is yours; the organisation inside is yours.

For documents with legal status, title deeds, wills and court orders, see the guidance above in the high-value section and consult your solicitor if you are unsure about what applies in your jurisdiction.

How size and how long affect what you bring

Knowing roughly what you plan to store makes choosing the right unit straightforward. Our pricing and unit-sizing guide walks through the options and helps you match the volume of what you have to the unit that suits it. There are no prices on this page; the guide covers that.

Two points worth knowing before you book. The minimum stay is two weeks, and if you leave before your time is up, unused days are refunded. That makes short awkward-period storage workable, the fortnight between keys where you have nowhere to put things, the month between a sale completing and a purchase going through.

Smart-entry access runs from 6am to 10pm, every day of the week. You are not relying on office hours or a site manager being available. If you want to add something to the unit on a Saturday evening or retrieve something early on a weekday morning, you can.

What to do if you are unsure about one item

If you have read through the sections above and you are still not sure whether one specific thing is allowed, ask before you load the van.

That is a genuine offer, not a formality. Tell us what the item is, and we will give you a straight answer. Not a policy document. Not a referral to the terms. An actual answer about your actual item, from a person at your local site.

Ready to check your items and get a price?
Head to quote.wigwamstorage.co.uk and add your question in the quote request. We will come back to you with a plain answer and a unit option that works. No commitment required to ask.

You can find your nearest site on our locations page. Our UK market-town locations include Wigwam Self Storage Bath in Somerset and Wigwam Self Storage Lincoln in Lincolnshire, among others across the country.

Keeping your goods covered: contents protection

A unit with an individual alarm is secure space. Contents protection adds the financial layer on top.

Cover is mandatory when you store with us. You can take the RSA Self Storage Customers’ Goods policy that we offer, or you can show us you have equivalent cover of your own in place. What matters is that the cover exists and that you have declared the full replacement value of what you are storing. Under-insurance is not corrected in your favour at claim time: if you declare half the value, you recover half of any loss.

The RSA policy runs on a New-for-Old basis and requires evidence of forced entry for a theft claim. Climatic damage is excluded.

For the detail of what the policy covers and what you need to do before you move in, visit our contents protection page. This is a signpost, not advice. Your insurer is the right person to advise you on whether your existing home or business policy extends to goods in storage and what its limits are.

Jurisdiction note: insurance requirements and cover rules for goods stored in self storage can differ between England and Wales, Scotland, and Northern Ireland. If you are storing in Scotland or Northern Ireland, or if you have a claim query, confirm the position with your insurer and, where legal documents are involved, with your solicitor.

The rules, the terms and where to read them

The four categories above align to standard UK self-storage practice as the Self Storage Association UK recognises it. Wigwam’s full terms and conditions set out the complete picture: your rights, our rights, and the specific prohibited-items list that applies to every one of our sites.

You can read them at wigwamstorage.co.uk/terms-conditions/.

On deposit: when you book, a deposit is taken. It is refundable. Once you have given your 14 days’ notice, vacated the unit, and settled the account, the deposit is returned to you, less anything owed. That is the full picture.

There is no fine print designed to catch you out. If you read the terms and you have a question about what something means, ask. That is what we are here for.

Ready to check your list against a real site?

You have seen what is allowed and what is not. If your things pass the test, the next step is finding the right unit and getting a price.

Get a quote and, if you have a question about a specific item, add it in: quote.wigwamstorage.co.uk. We will give you a plain answer and a unit option that suits what you have.

Find your nearest location at wigwamstorage.co.uk/self-storage-locations/. For unit sizes and what they cost, the guide is at wigwamstorage.co.uk/how-much-is-self-storage-in-the-uk.

Frequently Asked Questions

Can I store paint, weedkiller or a half-full gas bottle if I seal it really well?

No, and sealing it tighter does not make it allowed. Anything that can leak, ignite or give off fumes is banned regardless of how well you think you have contained it, because the risk is not really about your packaging. It is about what happens in a sealed unit over weeks and months, and what one container failing would do to a whole corridor of other people’s belongings.

The category is broad on purpose: paint and solvents, weedkiller and pesticides, petrol and diesel, LPG and camping gas, aerosols under pressure, fireworks. A seal that holds today can fail in heat or with age, and a slow leak in an enclosed space contaminates the air and the goods around it. A gas bottle, even one you believe is empty, can retain enough residual pressure to be a genuine hazard. None of this is us being awkward; it is the same rule you will find at every reputable operator, and it is the reason a clean, dry, secure unit stays that way.

So the practical answer is to deal with these items before the move rather than trying to store them. Use up the paint or take it to a household waste site that accepts it. Return or properly dispose of gas bottles through the supplier. Empty fuel from equipment. If you are genuinely unsure whether a specific product counts, describe it when you ask, and we will give you a straight yes or no before you load it rather than turn you away at the unit.

Where exactly is the line between “household goods” and “a vehicle” for things like a ride-on mower or a trailer?

The line is whether the thing is, in effect, a vehicle or leisure transport, and a couple of the awkward cases fall on the no side. We store household and business goods, not vehicles, and that exclusion covers cars, motorbikes, caravans, motorhomes, boats, trailers and tyres. A ride-on mower sits in the difficult middle, and the deciding factors are that it is engine-powered and that it carries fuel, both of which push it toward the prohibited side rather than the ordinary-goods side.

Here is the cleaner way to think about it. A push mower or a hand tool with no engine and no fuel is ordinary garden equipment and stores fine once it is clean and dry. A petrol mower has to be run completely dry of fuel before it could even be considered, because residual petrol falls under the hazardous-items rule, and a ride-on adds the question of whether it is really a small vehicle. A trailer is excluded outright as leisure or transport equipment, regardless of what you would tow it with. Tyres are out too, on their own, because of how they behave in storage.

If you are clearing a garage that contains a mix, the boxed tools, the shelving and the garden bits are welcome; the engine-driven, fuelled or wheeled-transport items are the ones to query or rule out. Rather than guess, list the borderline items when you request a quote and we will tell you which side of the line each one falls. It saves a wasted trip with something in the van that was never going to be allowed in.

Who is responsible if something I stored damages a neighbouring unit, like a leak or pest problem?

The responsibility sits with the person who stored the item that caused it, which is exactly why the rules on damp, food and hazardous goods exist. The units share an environment to a degree, so a problem that starts in one unit, mould from a damp chest, mice drawn to a forgotten bag of food, a leak from something that should never have been stored, does not always stay politely within its own walls. The rules are there to stop that happening, and following them is how you protect both your own goods and everyone else’s.

This is the practical reason behind advice that can otherwise sound fussy. Drying everything before it goes in is not about the unit being damp; it is about one wet item creating condensation that can travel. Keeping food out is not pedantry; it is because scent attracts pests that do not respect the boundary between units. The hazardous-items ban protects the whole corridor from one container failing. When everyone puts in dry, clean, permitted goods, the shared environment stays clean, dry and secure for all of it.

Contents protection is the financial backstop, and it is mandatory for that reason. Your own cover, whether the RSA policy we offer or your own proven cover, protects your goods. It is not a substitute for following the rules, though. The honest summary is: store what is permitted, in the condition the rules require, and you are very unlikely to be the cause of a neighbour’s problem or the victim of one. If you ever spot something amiss, a smell, a damp patch, signs of pests, tell us, so it can be dealt with before it spreads.

Can I store opened food or drink for a short stay, like a week or two?

No, and the short stay does not really change the answer. Opened or unsealed food, anything perishable, and household waste are out regardless of how long they will be in the unit, because the issue is scent and decay, and both can start working within days, not months. A week is plenty of time for a forgotten box of kitchen goods to attract attention you do not want.

The reasoning is the pest one. Mice and insects track the scent of food, and they do not distinguish between a fortnight and a year; they simply follow the smell to its source. Once they are in, they work through your belongings and can move to a neighbour’s before anyone notices. That is why this rule is firm even for a short overlap between homes. Sealed tins are not formally banned, but I would still keep them out, because pests can detect food even through intact packaging, and a few tins are not worth the risk to a whole unit of furniture.

If you are clearing a kitchen ahead of a move, the better routes are to use up what you can, donate unopened, in-date items to a food bank, and dispose of the rest properly before moving day. Pack the kettle, the mugs and the empty, clean kitchen equipment, all of which store perfectly well, and leave the actual food behind. If you are unsure about a specific item, a sealed bottle of oil, say, ask before you load and we will give you a plain answer.

If an item I want to store is borderline, who actually decides, and how fast can I get an answer?

You ask the support team and they give you a straight answer, usually quickly, before you ever load the van. The decision rests on the rules, the four banned categories plus the no-vehicles exclusion, applied to your specific item, and the team are there precisely to apply them to real cases rather than leave you guessing from a list. It is a genuine offer, not a formality: tell them what the item is and you get an actual answer about that actual item.

The fastest way to get that answer is to fold the question into your quote request. Head to the quote tool, describe the borderline item in plain terms, and the team comes back with a yes or no and, where it is a yes-with-conditions, what those conditions are. For example, a petrol tool can come in once it is run completely dry; a battery item is fine if the battery is removable and removed, but not if the pack is fixed in. You get the reasoning, not just the verdict, so you know how to prepare the item.

One boundary worth setting: the team decide on storage questions, not on anything outside their lane. They will tell you whether your item can be stored and how to prepare it. They will not advise you on insurance choices, legal documents or how to run a business; those get signposted to the right professional. For the question that matters here, “can I store this thing”, they are exactly the right people, and asking first is always cheaper than turning up with something that was never going to be allowed in.

Moving House With Children Using Self Storage For What You Cant Sort Mid Move

Moving with children and no time to sort what goes where?

It is the week before completion. Three rooms are still unpacked. One child thinks the move means leaving the cat behind; another is upset because you put their Lego in a box labelled “misc.” The removal firm is booked for eight o’clock Thursday morning, and somewhere between now and then you are supposed to have decided what to do with the spare-room furniture, the boxed keepsakes from your parents’ house, and approximately six bags of children’s clothing that might fit next year or might not.

Nobody tells you that a family move is not a single event with a clean end. It is a sequence of decisions, most of which are impossible to make in the middle of the chaos. The things you cannot sort right now are not a failure. They are just things that need somewhere calm to wait while you do the most important job first: get the children settled into the new house.

That is what this page is for. Not a list of box sizes. Not a monthly price comparison. Just a plain answer to the question parents actually ask mid-move: can I store what I cannot sort, and how does that actually work?

Three things to know before you read on:

Why a family move never sorts itself neatly

Family moves do not end on moving day. The sorting, the deciding, the things the children are not ready to lose: these take longer than the removal van, longer than the keys, longer than anyone plans for.

The “decide later” pile and why it always grows

The pile starts small. A few things from the spare room that you are not sure about. Your mother’s writing desk. The bunk beds your youngest has outgrown but your eldest is not ready to part with yet.

Then life keeps moving while the move is still underway. Work deadlines do not pause for packing. The children still need feeding, bathing, reassuring. And every time you open the spare-room door, you close it again because deciding what to do with its contents is a whole afternoon you do not have.

This is not disorganisation. It is just the reality of moving a family. The pile grows because the decisions inside it are real ones, and real decisions take time. The point of a storage unit is not to put your failures in it. It is to give the pile somewhere safe to sit while you buy yourself the time to think.

When the chain slips or completion moves

Even the best-planned moves face delays. A buyer’s survey comes back with a query. A solicitor needs another week. The completion date shifts by a fortnight and suddenly your removal slot no longer fits.

When that happens, a storage unit converts a crisis into a buffer. Instead of negotiating desperately with the removal firm or leaving everything in the van, you can move what you have packed to a local unit and pick up the rest when the chain is ready. Selina and the teams at our local sites are used to this. They have helped families time their start date around exactly these kinds of slips, more times than they can count.

If you are moving in England or Wales, the conveyancing chain works differently from Scotland and Northern Ireland. If you are moving to or from either, speak to your solicitor about how timings may vary.

How storage takes the pressure off

Store the overflow now. Move the children into the new house first. Come back for the rest when you are ready. That is the sequence, and it works because it turns moving day into one job instead of three.

Move in first, sort after

The job on moving day is getting the children into the new house with what they need: their beds, their school bags, the things that make the new place feel like home by bedtime. Everything else is secondary.

A storage unit near your old address or your new one means the secondary pile does not have to be resolved on the same day. The unit holds what cannot be decided. The house holds what the children need tonight. That sequencing is the whole point. You are not avoiding the decisions; you are giving them the right conditions.

The first-night box, and the boxes that can wait in storage

There is a practical habit that experienced movers swear by: pack a first-night box for every person in the house and keep it out of the removal van entirely.

For the children, that means their bedding, their current favourite toy or comfort item, their pyjamas, their school uniform for Monday. For adults: kettle, mugs, tea, phone chargers, medications, a change of clothes, the broadband router. Anything that would mean a crisis if it ended up buried under a mattress in a van.

Everything that does not make that list is a candidate for the storage unit. The children’s things they are not ready to sort. The kitchen boxes that can wait until the new kitchen is actually ready. The spare-room furniture that has no obvious home yet. These are not clutter. They are the second wave, and they can arrive when the dust has settled.

What to put in storage, and what to keep with you

A simple rule: if you do not need it in the first two weeks of the new house, it can go in the unit. Apply that filter to every room and the decisions get much easier.

Furniture and the spare-room overflow

Spare-room furniture is almost always a candidate. The double bed that was a guest bed but no longer has a room. The chest of drawers that might go into a child’s room eventually, once you have worked out whose room is whose. The seasonal items, the third sofa, the garden furniture that does not fit the new garden.

These are not problems. They are things that have not found their moment yet. A unit holds them cleanly and gives you the room to make the decision properly, without half a removal van parked outside.

Keepsakes and the things the children are not ready to lose

This is where the emotional weight of a family move tends to sit. The things that belong to your parents. The children’s artwork from infant school. The outgrown baby equipment that you are not quite ready to part with. The boxes labelled in your own handwriting from the last move, still sealed.

These are not clutter to be thrown away in the chaos. They are your family’s continuity. They deserve care, not a bin bag in a hurry.

Each Wigwam unit is clean, dry and individually alarmed. These things are not abandoned in storage. They are looked after while you get the house straight. The honest description of our units is exactly that: clean, dry and secure. We do not offer climate-controlled storage, and we will not pretend otherwise. For most household keepsakes stored over the course of a move, clean, dry and secure is what matters.

What we cannot store

Wigwam stores household goods. We do not offer storage for vehicles, caravans, motorhomes or boats. There are no climate-controlled units. If you are unsure whether something qualifies, the straightforward answer is: if it lives in your house, it almost certainly does.

How much space and how long you will need it

Most families moving from a two or three-bedroom house need less space than they expect. And they usually need it for less time than they fear.

Rough sizing by property

A rough guide: a one-bedroom flat overflow might need a small unit of around 25 to 50 square feet. A two or three-bedroom house partial move often needs somewhere between 50 and 100 square feet, depending on how much furniture is involved. A four-bedroom house with a full spare-room overflow can run higher.

These are starting points, not quotations. Our pricing page gives you a clearer picture of costs by unit size. When you request a quote, we can help you work out what you actually need. Property size is a reasonable proxy to start with; we will refine it from there.

Two-week minimum, and unused days refunded if you finish early

The minimum stay is two weeks. That is it. There is no pressure to commit to months of billing when you only need a fortnight’s buffer.

If you finish earlier than expected and give 14 days’ notice, unused days are refunded. The deposit is refundable too: it comes back to you once you have vacated the unit and the account is settled, less anything owed. These are the terms as they stand, and they are there in full on our terms and conditions page.

This matters because the national storage chains tend to bill monthly, whether you use the month or not. The two-week minimum and refund of unused days are the honest alternative for a family who might finish the move faster than they expected.

Ready to get a quote? Tell us your town and roughly how much you need to store. We will come back with a number.
quote.wigwamstorage.co.uk

How it works at your local Wigwam

There are no complicated sign-ups. You book a unit, you access it on your own timetable, and the terms are written in plain English. Here is what to expect.

Smart entry, 6am to 10pm, seven days

Access is by smart entry, seven days a week, from 6am to 10pm. Our sites are unmanned: you use your own secure access to reach your own unit. Nobody is waiting to let you in, and nobody is waiting to lock up after you.

If you are using a removals firm, or a friend with a van, they can drive to the site and help you move things in. But someone from your side needs to be present. Wigwam does not sign for deliveries, and we do not accept goods on your behalf. Plan for a person from your household or team to be there when goods arrive.

Access runs until 10pm, not midnight, not around the clock. If you need an early-morning start on moving day, 6am is available. But please do not plan around 24-hour access; it is not available.

Refundable deposit and 14-day notice, in plain terms

When you book, a deposit is taken. It is refundable: once you give 14 days’ notice, vacate the unit and settle the account, the deposit is returned to you less anything outstanding.

The 14-day notice period and the deposit refund are separate things. The notice is what you give to end your contract. The deposit is what comes back when everything is clear. Both are covered in full on our terms and conditions page.

Individually alarmed units, clean, dry and secure

Each unit at every Wigwam site has its own individual alarm. The site itself is clean, dry and secure. These are the conditions your furniture, your keepsakes and your children’s things will be kept in. We describe them exactly as they are. No temperature-controlled marketing, no humidity claims. Clean. Dry. Secure. That is the honest promise.

Contents cover

Contents cover is mandatory at Wigwam. You can take our RSA Self Storage Customers’ Goods policy, or you can provide evidence of your own sufficient cover.

If you take the Wigwam policy, it is important to declare your goods at full replacement value. If you under-declare, any claim is settled in proportion to what you declared. For your keepsakes, your furniture and your children’s things, declare the full cost of replacing them as new.

If you are relying on a home-contents policy, check with your insurer that it extends to goods in commercial storage. Not all do.

We will not advise you on which option to choose: that is for you and your insurer to work through. What we will do is make sure you have access to the right information. Full details are on our contents protection page.

Packing for a family move when not everything is going at once

Pack in two rounds, not one. The first round is everything going directly into the new house. The second round is everything going into the unit. If you try to pack both at once, you will spend three days repacking boxes that went into the wrong van.

Labelling for a two-destination move

A simple system works better than a complex one. Use two colours of label, or two consistent written tags: one for “new house” and one for “Wigwam unit.” Apply the label to the top and one side of each box, so it is visible however the box is stacked.

Room labels matter too. “Kids’ room, Wigwam” tells the removal team exactly where a box is going even before it leaves the old house. Keep the labelling brief and consistent. The chaos of moving day is not the moment to introduce a colour-coded spreadsheet.

What goes in last, and comes out first

The children’s rooms are usually the hardest to pack. Not because there is more there, but because the decisions are the most loaded. What goes with them on day one, what waits in the unit, what they are ready to say goodbye to: these are questions that cannot always be answered quickly, and certainly not in the last week before completion.

Give yourself permission to put the undecided children’s things in the unit. They are not lost. They are nearby, accessible from 6am, and you can go through them properly once the new house has its own rhythm. The unit is the pause button. The new house is where the children land first.

Find your nearest Wigwam

Wigwam has market-town locations across the UK. Find the one nearest to your new or old address, and you can use that site for as long as the move takes.

Our UK market-town locations

We are in market towns across England. Wigwam Self Storage Bath in Somerset and Wigwam Self Storage Lincoln in Lincolnshire are two of our verified locations. For the full list of our UK market-town locations, the locations hub is the right place to start. Search by town or postcode and it will show you what is nearest.

We do not operate in every town, but our market-town network is designed to put local, accessible storage within reach of the kinds of communities where family moves actually happen.

If your move is between two of our towns

Some families find they need storage at both ends: one unit near the old house while they clear it, and another near the new house while they settle in. Both sites can be used independently, with their own contracts, their own access and their own terms. The locations hub will show you what is available at each end of your move.

Get a quote for your family move

You do not need to have everything figured out. Tell us your town and roughly what you need to store. We will come back with a quote. That is genuinely all it takes to get started.

What to have ready when you request a quote

Three things are enough: the town where you need storage, a rough sense of how much you need to store (property size works as a starting point), and when you need to begin. You do not need to have sorted the boxes, labelled every item or made every decision. The quote is the first step, not the last.

Pricing and terms

Costs depend on unit size and location. Our pricing page gives you the full picture without the need to speak to anyone first. The terms and conditions page covers the deposit, the notice period, and everything else in plain language.

The short version: two-week minimum, refundable deposit, unused days refunded if you leave early. No hidden traps. No months-long commitments if you do not need them.

Ready when you are. Tell us your town and we will sort the rest.
quote.wigwamstorage.co.uk

Frequently Asked Questions

Can my children come into the storage unit with me?

Yes, your children can come into the unit with you, as long as you keep them close and supervised at all times. The sites are unmanned, which means there is no staff member on hand and no separate play area or waiting room. You let yourself in by smart entry and access your own unit directly, so anyone with you, including children, is your responsibility throughout the visit.

A few practical notes for a family visit. Storage corridors can have trolleys, other customers moving heavy items, and roller doors that are not toddler-friendly, so it is sensible to hold little ones close rather than let them roam. If you are doing a proper load-in or sorting session, it is often calmer to bring another adult so one of you can keep an eye on the children while the other shifts boxes. For older children, the unit can actually be useful, letting them help carry their own things and see that their belongings are safe and nearby rather than gone, which is reassuring during a move.

Access runs from 6am to 10pm, seven days a week, so you can pick a time that suits the family rhythm, an early start before nursery, or a calmer evening visit. There is no need to book a slot. Just bear in mind that because the site is self-access and unmanned, supervision is entirely down to you, and a working site is not a playground. Plan the visit around that and bringing the children along is perfectly fine.

How do I explain storage to a child who thinks we’re getting rid of their things?

Tell them plainly that their things are not gone, they are being kept safe nearby, and where possible, show them. The fear under “are we throwing my things away” is usually about losing something that matters and not being consulted. The fix is honesty and a little involvement. Explain that the unit is a room with a door that only your family opens, that their things are clean, dry and safe inside, and that you can go and get them whenever you need to.

Concrete reassurance works better than words alone. Let the child choose which of their things go in the first-night box and which can wait in the unit. Label a box with their name in their own handwriting. If they are old enough and it suits the day, take them along on a visit so they can see their things sitting safely in the unit rather than imagining them gone. Because the unit is close to home and access runs 6am to 10pm, that visit is easy to arrange.

It also helps to give a rough timeline a child can hold onto: “your bunk bed is in the unit for a few weeks while we sort your new room, then we will bring it through.” That turns storage from a loss into a plan with their things at the end of it. The emotional weight of a family move often sits exactly here, in the children’s sense of control. Involving them in what stays close and what waits nearby is usually enough to turn the worry into cooperation.

What if we finish the move faster than two weeks? Do we still pay the full two weeks?

Yes, the two-week minimum is the floor you commit to, but if you finish faster you are not penalised beyond that, because unused days beyond the period you use are refunded. The minimum stay means you are booking at least a fortnight. For a family move that is usually a comfortable fit anyway, since settling children into a new home and sorting the overflow rarely wraps up in a few days. But moves do sometimes resolve quickly, and the terms are built so a fast finish does not cost you.

Here is how it fits together, because two separate things often get confused:

TermWhat it means
Two-week minimumThe shortest period you can book; you commit to at least this.
14-day noticeWhat you give when you decide to leave, to close the account.
Unused days refundedOnce you have vacated and the account is settled, days paid but not used come back.
Refundable depositReturned after you vacate and settle, less anything owed.

The key point for a family worried about over-committing: the minimum does not compound with the notice. They are not stacked on top of each other into a long lock-in. You book your fortnight, give your notice when ready, clear the unit, and what you did not use is refunded. Full detail is on the terms and conditions page. For a move that might finish ahead of schedule, this is the honest alternative to a national chain billing you a full month regardless.

Should I use one unit near the old house or one near the new one?

Pick the end of the move where you will be doing the most lifting and visiting, which for most families is the new house. The job on moving day is getting the children settled into the new home, and the overflow you store is usually what could not go in yet, things you will bring through over the following weeks as rooms get sorted. If that is the pattern, a unit near the new house means short, easy trips to fetch the next thing rather than a drive back to the old town every time.

There are sensible exceptions. If you are clearing the old house gradually, perhaps it is being prepared for sale, or completion on the new place is delayed, a unit near the old address can make more sense while that end is the active one. And some families genuinely need both: one unit near the old house while they clear it, another near the new one while they settle. Both sites run as independent contracts with their own access and terms, so that is entirely workable.

Because the sites are in market towns rather than ring-road industrial estates, a local unit is usually a genuinely short hop from home, which is what makes the “store the overflow, fetch it as you go” approach practical. Use the locations hub to see what is nearest each end of your move, then choose the site closest to where the day-to-day sorting will actually happen. For most families, that is the new home.

How do I keep track of what’s in storage versus what came to the new house?

Use a simple two-destination labelling system and a written list, and you will avoid the most common mid-move headache: not knowing where something is. During a family move things get split across two places, the new house and the unit, and the boxes that vanish are always the ones nobody labelled clearly. A little structure at packing time saves hours of searching later.

The method that works under moving-day pressure is deliberately basic:

  • Two clear destinations only: “new house” or “Wigwam unit.” Mark every box with one or the other.
  • Add the room and, for children’s things, the child’s name: “Ellie’s room, Wigwam unit.”
  • Put the label on the top and one side of each box so it is readable however boxes end up stacked.
  • Keep one master list, even just notes on your phone, of roughly what is in the unit so you know what to come back for.

Because the unit is local and access runs 6am to 10pm, seven days a week, retrieving something you find you need is a quick errand, not a crisis, but only if you know it is in the unit and roughly where. The children’s things especially benefit from this: when a child asks where a particular toy or item is, being able to say “it is safe in the unit, we will fetch it this weekend” turns a potential upset into a plan. Keep the system simple and consistent, resist the urge to over-engineer it on the day, and the split between house and unit stays manageable from start to finish.