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Can someone else sign the storage agreement for me?
Someone else can sort out your storage in one of three ways: they rent the unit in their own name…
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Can Wigwam end my storage agreement?
We can, under the same simple rule that lets you leave whenever you like: either of us can end the…
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Do I need storage for a year abroad or a work placement?
If you're giving up your room and there's no space at home for your things, a small storage unit keeps…
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Do you run a credit check before I can rent a unit?
Booking with us starts with a quick identity check, not a long application: you confirm who you are, pay your…
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How do I book my unit?
You can book online in a few simple steps: get a price, choose your site and unit, and complete your…
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How do I give notice to leave my storage unit?
Just email us at hello@wigwamstorage.co.uk with the date you'd like to leave, giving at least the notice shown on the…
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Is a storage agreement a lease or a licence, and do I have to sign one?
It's a licence: a simple agreement that lets you use and get to your own unit to store your belongings,…
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Is there a minimum term?
Yes, our minimum stay is just two weeks. After that there's no long contract to tie you in: your storage…
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What are my cancellation rights if I book storage online?
If you booked online or by phone without coming into the site, you have 14 days from the day we…
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What happens after I book, and can I move in the same day?
After you book, you check your ID online, pay your first four weeks, sign your storage agreement digitally and set…
More FAQ topics
- Understanding self storage (17)
- Prices, payment and billing (32)
- Units (31)
- Storage containers (7)
- What you can store (44)
- Access (15)
- Security (15)
- Insurance and protection (12)
- Packaging (13)
- Moving in and moving out (16)
- Using your unit (8)
- Moving house (38)
- House clearance and bereavement (14)
- Business storage (4)
- Life events (6)
- About Wigwam (9)
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