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Are there any hidden costs or set-up fees in self storage?
There's no set-up fee, no admin fee and, for new customers, no deposit when you store with Wigwam. Before you…
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Do I have to pay a deposit for storage?
Good news: there's no deposit to pay. New customers pay a £0 security deposit, so nothing is held back and…
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Do I pay business rates on a storage unit?
No, not for an indoor storage unit with us, even if you're storing business stock. The business rates on our…
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Do you have a refer-a-friend scheme?
Thank you for thinking of us. The biggest saving you can pass on to a friend is our introductory offer…
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Do you offer any storage discounts or promotions?
Yes. Our sites often run an introductory offer for new customers, and we often run seasonal promotions and discounts for…
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Do you offer discounts for long-term storage or paying upfront?
Yes, we often run seasonal promotions and discounts for long-term storage, and our sites often have an introductory offer on…
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Do you offer discounts for students, the Armed Forces or charities?
Everyone who stores with us gets the same fair deal: introductory offers at our sites, a two-week minimum stay, and…
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Do you price match other storage companies?
If you've been quoted a lower price elsewhere, call us on 0800 2545585 with your quote and we'll do our…
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Do you provide VAT invoices for business storage?
Every storage payment, including for business storage, comes with an invoice, which we email to you 5 to 7 days…
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Do your storage prices include VAT?
The total in your quote is the price you pay: VAT isn't added on top at checkout. Your quote sets…
More FAQ topics
- Understanding self storage (17)
- Units (31)
- Storage containers (7)
- What you can store (44)
- Access (15)
- Security (15)
- Booking, contracts and terms (24)
- Insurance and protection (12)
- Packaging (13)
- Moving in and moving out (16)
- Using your unit (8)
- Moving house (38)
- House clearance and bereavement (14)
- Business storage (4)
- Life events (6)
- About Wigwam (9)
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