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Can I buy boxes at a Wigwam site?
Yes: our Burton, Bath, Chipping Norton and Dorking sites sell boxes and packaging in store during office hours. Wherever you…
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Do I have to be there on moving-in day?
It doesn't have to be you in person, but someone from your side does need to be there. If you're…
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Do I have to buy my boxes from Wigwam?
You're welcome to use your own boxes: free ones, second-hand ones, a removal firm's boxes, business cartons, plastic crates and…
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Do I need to leave the unit clean and empty when I leave?
Yes, and it's simple to do. By close of business on your end date, take everything out, give the floor…
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Do you offer a packing or collection service?
We don't pack for you ourselves, but we're happy to put you in touch with local, reliable removal and man-and-van…
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How do I move into my unit?
Once you've booked, your phone becomes your key: smart entry lets you into the building and, where your site uses…
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How do I move out of my unit?
Moving out takes three simple steps: email us your end date, giving the notice shown on the front page of…
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How do I pack a bed frame for moving or storage?
Take the frame apart, put every bolt and fitting in a bag and tape that bag firmly to the frame,…
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How do I pack boxes so they stack safely in a storage unit?
Use sturdy boxes of the same size, put heavy things like books in smaller boxes, fill every box to the…
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How long does it take to empty a storage unit?
It comes down to three things: how much is in the unit, how many people are carrying, and how many…
More FAQ topics
- Understanding self storage (17)
- Prices, payment and billing (32)
- Units (31)
- Storage containers (7)
- What you can store (44)
- Access (15)
- Security (15)
- Booking, contracts and terms (24)
- Insurance and protection (12)
- Packaging (13)
- Using your unit (8)
- Moving house (38)
- House clearance and bereavement (14)
- Business storage (4)
- Life events (6)
- About Wigwam (9)
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