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How long does it take to move into a storage unit?
Getting started can be quick: if the size you need is free, you can book and move in on the…
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How quickly will my Box Shop order arrive, and can I return what I don’t use?
Our Box Shop delivers boxes and packing materials straight to your door, so everything can be ready before moving day.…
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Is there anyone on site to help me unload or load my stuff?
We can put you in touch with local, reliable removals and man-and-van firms we recommend, who can help with the…
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Is there anywhere to throw rubbish away on site?
We don't have bins on site, so it's worth bringing a few bin bags and taking any rubbish home with…
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What happens to anything I leave behind in my unit?
If you realise something has been left behind, call us on 0800 2545585 as soon as you can and we'll…
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What should go in my storage unit first, and what last?
Put the heavy things, the things that don't stack and the things you won't need for months in first, along…
More FAQ topics
- Understanding self storage (17)
- Prices, payment and billing (32)
- Units (31)
- Storage containers (7)
- What you can store (44)
- Access (15)
- Security (15)
- Booking, contracts and terms (24)
- Insurance and protection (12)
- Packaging (13)
- Using your unit (8)
- Moving house (38)
- House clearance and bereavement (14)
- Business storage (4)
- Life events (6)
- About Wigwam (9)
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