Smart entry is keyless access to a storage site: instead of a key or a shared code, your own phone (or a fob issued to you) opens the building doors and, where the system covers it, your unit’s lock. It’s also called keyless entry. Because each person has their own access, it can be shared or taken away without changing any locks.
At Wigwam
Once you’ve booked, your phone becomes your key. Smart entry lets you through the external doors and, where your unit has a smart lock, opens your unit and switches its alarm off; when you lock up and leave, the alarm sets again. If your alarm ever goes off when you’re not there, our security team investigates. There’s more on how smart entry works at Wigwam in our guide.
Setting up takes a few minutes. Before your move-in date, you’ll get a text from Noke with a link and a temporary password for Storage Smart Entry. Download it on your iPhone or Android phone, say yes to Bluetooth and Location (smart entry needs both to reach the locks), choose the United Kingdom flag (+44), and log in with your mobile number without the first zero. Enter the temporary password, then create your own. The temporary password lasts 24 hours, so if your text is older than that, just ask us for a new one.
No smartphone? That’s fine: ask us before you book and we’ll talk you through what will work for you. At Chipping Norton, entry works differently for everyone: you use your own PIN at the door and your own padlock on your unit.
Handy to know
You can share access with a family member, friend or colleague from your own phone, using their mobile number, for a set time or with no end date. Access is normally 6am to 10pm, seven days a week; Cheltenham’s hours are different, so check its location page. To check how access works at your own site, start from our list of Wigwam storage sites.
Your phone is your key, so charge it before you go, and save 0800 2545585 in your contacts. If you’re new to smart entry, we’d suggest moving in on a weekday, when we’re easy to reach if you have a question.
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