Picture moving day: hands full of boxes, standing at a gate, wondering if the code someone texted you three weeks ago will still work. That’s the moment this system is built to remove. By the time you arrive, the system already knows which unit is yours, so nothing at the gate or the door has to identify you manually.
Got a smartphone and just booked? Your smart entry setup is on the way, see below. No smartphone? Ask us before booking. Booked Chipping Norton? You’ll get a PIN instead of smart entry.
What “Smart Entry” Actually Means at Wigwam
With smart entry, your phone is the key. It’s set up automatically once you book online, and it unlocks the facility gate and your specific unit. At Wigwam Self Storage Chipping Norton, you’re given a security PIN instead, and if you don’t carry a smartphone, ask us before booking. The mechanism adapts to the site and the customer, rather than being one generic keypad code everywhere.
What Happens After You Book
Here’s the sequence, in order, wherever smart entry is used.
Setting up before move-in day
Once you’ve booked online, the system already knows which unit is yours. Before your move-in date, you get a text with instructions to set up smart entry on your phone.
At the gate, then at your unit
On the day, you walk up to the gate, use smart entry on your phone, and it unlocks the facility entrance. There’s no separate key to collect and no queuing for staff, since you don’t need anyone stationed there to let you in. You walk to your unit, and smart entry unlocks your specific door, not a shared code that opens anyone else’s unit. It works the same way every time you come back, whether that’s the next day or three months later, there’s no code to forget or re-request, your phone is the constant.
How the alarm fits in
Your unit’s individual alarm, armed since you last left, disarms as you approach, set and unset by your phone the same way each time. When you leave, it re-arms behind you automatically.
At Chipping Norton, It Works a Little Differently
Wigwam Self Storage Chipping Norton uses a PIN rather than smart entry.
Why Chipping Norton uses a PIN instead of smart entry
Instead of smart entry, you’re given a security PIN that lets you through the doors. Same idea, no traditional key to lose or copy, just a different mechanism for this site.
Your own padlock, and what stays the same
You bring your own padlock for the unit itself here, and the alarm is still set and unset in step with your entry, tied to your unique PIN the same way smart entry ties to your phone elsewhere.
If You Don’t Have a Smartphone
If you don’t carry a smartphone, ask us before booking. The system doesn’t assume everyone carries a compatible phone, and there’s no downside to asking.
How This Compares to a Shared Gate Code
Plenty of storage providers use one shared gate code for every customer at a site. Lose that single code, or share it, and every unit behind it is exposed to it. Wigwam’s approach ties access to you specifically, whether by smart entry or PIN, so it’s never one code doing double duty for a whole site’s worth of customers. It also means a former customer’s access doesn’t linger, once your account closes, your specific credential stops working, rather than a shared code that has to be manually changed and re-shared with everyone still using the site.
Once you’ve seen how it works, get a price for your nearest unit.
The Honest Limits: Access Hours
Access runs 6am to 10pm, seven days a week, regardless of entry method. Hours may vary slightly by location.
Access hours, whichever way you get in
Whether you’re using smart entry or a PIN at Chipping Norton, the same 6am-10pm window applies. See the full FAQ for the complete detail.
If someone else needs to get in for you
Office hours vary from site to site. If you’re expecting a delivery or need someone else to access your unit, someone from your own side needs to be there, staff can’t receive it for you.
Why It Works This Way
The system is built per-account and per-unit rather than one code for the whole site, because it already knows what’s yours the moment you book. That’s what removes the guesswork at the gate, not a vague promise of “smart technology.” The alarm tied to your phone or PIN works the same way, it’s your entry that arms and disarms it, not a separate step you have to remember on top of getting through the door.
Getting Started
Once you book, the setup is automatic: a text before move-in, smart entry or a PIN ready for the day you arrive. From there it’s just a case of turning up and walking in. We’ve written more on how self storage works as a whole.
Get a price and see what a unit near you looks like.
Frequently Asked Questions
Smart entry runs on your phone, so keep it charged when you visit. If you don’t always carry a working smartphone, ask us before booking.
Chipping Norton uses a security PIN. Other sites use smart entry on your phone.
No. Access runs 6am to 10pm, seven days a week, whether you’re using smart entry or a PIN.
You’ll get a text with setup instructions before your move-in date, so smart entry is ready before you turn up.
