Contracts & Terms

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  • Rolling contract

    A rolling contract is an agreement with no fixed end date. It carries on from one payment period to the…

  • Late payment fee

    A late payment fee is a charge added when a payment isn't made by its due date, on top of…

  • Licence to occupy

    A licence to occupy is permission to use a space for an agreed purpose on the owner's terms, without becoming…

  • Lien

    A lien is a right to hold someone's goods as security for money they owe and, where the agreement allows,…

  • Introductory offer

    An introductory offer is a reduced price for a new customer's first weeks or months, after which the standard price…

  • Billing cycle

    A billing cycle is the regular interval at which a supplier charges you, such as every week, every four weeks…

  • Business rates

    Business rates are a tax on most non-domestic property, such as shops, offices and warehouses, billed each year to the…

  • Change to terms or fees

    A change to terms or fees is when a business alters the price or the conditions of an agreement that's…

  • Cooling-off period

    A cooling-off period is a set time after you agree a contract when you can change your mind and cancel…

  • Deposit

    A deposit is a sum paid at the start of an agreement and held as security against anything owed at…