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Reservation fee
A reservation fee is a small payment that holds something for you, such as a storage unit, before your agreement…
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Price review
A price review is when a business looks again at what it charges, often at regular intervals or when costs…
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Notice period
A notice period is how far ahead you must tell the other side that you want to end an ongoing…
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Minimum stay
A minimum stay, also called a minimum term, is the shortest period a storage agreement can run. You pay for…
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Direct Debit Guarantee
The Direct Debit Guarantee is a promise that comes with every Direct Debit in the UK. In its own words,…
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Direct Debit
A Direct Debit is an instruction you give your bank to let a business collect payments from your bank account…
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Credit check
A credit check is when a business looks at your credit file, held by a credit reference agency, before giving…
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Continuous payment authority
A continuous payment authority (CPA) is a recurring card payment: you give a business your debit or credit card details…
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Alternate contact
An alternate contact is a second person, named by a customer when they book, whom a storage company can try…
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Admin fee
An admin fee, sometimes called a set-up or booking fee, is a one-off charge some businesses add for setting up…