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Wigwam Self Storage Blog
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Customer Reviews
Stephen Grey
4 days ago
I have dealt with both Selina and Sascha, in person and via email. The service each of them has provided has been excellent and makes me feel that I have made the right decision to use Wigwam's services.
Colin C Harman
4 days ago
I have used the storage at Cheltenham for nearly two years now and have always been glad I made the change from a large facility in Kingsditch. I recall leaving a glowing review of Casey and his team when I first took on the unit. Just yesterday I left a less than complimentary review but have discovered my frustration at the time was due to misleading info I obtained over the Internet and nothing to do with Wigwam. So that review is withdrawn and I continue to recommend Wigwam as a convenient town centre facility, well run and utilising a high tech, easy to use entry system.
Steve Rooney
1 week ago
Good experience so far ! Staff Helpful and available if any issues ! Appreciate the discounted offered for 8 weeks, so took advantage of that ! wish it was longer !!!
Easy to navigate the site with easy access and facilities !
Easy to navigate the site with easy access and facilities !
Tony Watson
1 week ago
Fantastic idea to use an app to gain entry. Once set up it's so easy to use and saves faffing around with keys and security fobs. My first visit was a revelation and is a definite encouragement to keep going back.
Well done Wigwam!!
Well done Wigwam!!
Dom Hall
2 weeks ago
I can no longer recommend this storage facility after being a customer here for a few weeks. The lift to the second floor has been broken for some time, and this is a serious problem - the stairs are too narrow to get anything remotely large up to your unit, which makes storing bigger items essentially impossible. For me, that defeated the main purpose of renting a locker here.
On top of that, the dolly trolleys are meant to be returned to a designated point after use, but in practice no one does this, so you end up hunting for one. Most of the time they’re left in a separate building I don’t have access to, meaning I have to walk around 50m through corridors and up stairs carrying my belongings just to reach my unit. I reported this to reception and was told they’d return the trolleys to the proper point, but nothing has changed.
Parking is another issue - the boxing gym attached to the building also uses the car park, so it often feels crowded.
Only use this facility if you’re desperate. Otherwise, I’d look elsewhere.
On top of that, the dolly trolleys are meant to be returned to a designated point after use, but in practice no one does this, so you end up hunting for one. Most of the time they’re left in a separate building I don’t have access to, meaning I have to walk around 50m through corridors and up stairs carrying my belongings just to reach my unit. I reported this to reception and was told they’d return the trolleys to the proper point, but nothing has changed.
Parking is another issue - the boxing gym attached to the building also uses the car park, so it often feels crowded.
Only use this facility if you’re desperate. Otherwise, I’d look elsewhere.
Benjamin Currie
2 weeks ago
Got a small lock up for short term use - getting set up was quick and easy. Introductory offer is also great.
Nick & Katherine Atkin
2 weeks ago
All the team we've dealt with at Wigwam have provided fantastic customer service with some lovely personal touches. Our storage unit and the surrounding site is clean, well maintained and good value for money. I would definitely recommend.
Brian Stacey
2 weeks ago
Really friendly team, very helpful and good facilities. Would happily use Wigwam for short term storage again. Cheers!
Laura Smith
3 weeks ago
Great storage facility, would highly recommend. The process of booking and accessing the unit was really straightforward and customer service has been excellent.
Chris Sabin
3 weeks ago
Lovely helpful friendly staff
Transparent pricing
Very happy with the service.
Transparent pricing
Very happy with the service.
Jane Pratley
3 weeks ago
Very secure and clean, very prifessinal and helpful when I made my enquiry. I would highly recommend Wigwam
Kate
3 weeks ago
Very impressed with your App to get into Wigwam to store my stuff !!!