Yes, a well-run self storage site is a safe place for your belongings. With us, your things are protected in layers: a secure perimeter, access-controlled doors, CCTV monitored around the clock by a professional monitoring company, and your own alarmed unit that only you, and the people you choose, can open. And because everything stored is covered, if the unexpected ever happens, you’re not left out of pocket.
How we protect your things
- Only customers get in. The external doors have access control, so getting into the building takes a customer’s own access, from smart entry on their phone, a fob, or a PIN at Chipping Norton.
- Your own unit, individually alarmed. Your unit has its own lock and its own alarm. The alarm switches off when you unlock and sets again when you lock up. If it goes off while you’re not on site, our security team investigates.
- Watched around the clock. Our sites have a secure perimeter, and CCTV is monitored around the clock by a professional monitoring company.
- Fire and pests. Our sites meet fire and safety regulations, there’s professional pest control at every site, and the same list of things that can’t be stored, such as fuel, gas bottles and food, applies to every customer, so the unit next to yours is held to the same standard as your own.
What about break-ins?
No storage company can promise a break-in will never happen, and you should be wary of one that does. What layered security does is make a unit a hard, unappealing target. If the worst did happen, our contents protection covers theft involving forcible entry or exit, and our guide to what happens if a unit is broken into explains the steps.
Simple ways to keep your things safe
- Lock your unit every time you step away, even for a minute, because locking up is what sets the alarm.
- Share access only with people you trust, and ask us to remove anyone who no longer needs it.
- Keep your contact details up to date, so we can reach you quickly.
- Declare the full replacement value of what you store, so your cover matches it.
Some things are safest kept with you: cash, title deeds, share certificates and keepsakes that could never be replaced.
Cover is the last layer
Everything stored with us needs contents cover, through our contents protection or your own policy. Ours covers fire, storm, water leaks, malicious damage and theft involving forcible entry or exit, settled new for old.
To see a site near you, get a price online, or call us on 0800 2545585 and we’ll answer any security questions.
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