Most of the things you value can be stored with us: furniture, electronics, collections and the good china, packed well and covered by contents protection. The exceptions are cash, deeds and share or bond certificates, which can’t be stored, and anything truly irreplaceable, such as a family ring or the only copy of a treasured letter, which belongs with you rather than in a unit.
How your belongings are protected
Our sites are watched around the clock by a professional CCTV monitoring company, with a secure perimeter and access control on the outside doors. Every unit has its own alarm, and if yours goes off while you’re not there, our security team investigates. Only you, and the people you choose to give access to, can open your unit.
Everything you store is also covered, either by our contents protection or by your own insurance. Our cover includes fire, water from burst pipes and theft involving forced entry.
Why a few things stay out
Insurance pays money, and some things money can’t replace. A wedding ring that was your grandmother’s, a child’s first drawing or a one-off heirloom is worth more to you than any payout, so the safest place for it is with you. Cash is best in the bank, and deeds, wills and certificates are safest with your solicitor or in a fireproof box at home.
Jewellery, watches and collections
If you’d like to store fine jewellery, watches, coins, stamps or anything else of real value, call us first on 0800 2545585. We’ll talk it through with you, tell you whether a unit is the right place for it, and help you set your cover at the right level.
Getting your cover right
You declare the full value of everything in your unit, at what it would cost to replace today. For things that can’t be bought new, such as antiques or works of art, that’s their current market value. If you add something valuable later, raise your declared value before it goes in. If you’re using your own policy, check that it covers belongings kept in a storage unit, as not every home policy does. Our guide to how much contents cover you need shows how to add it up.
Clearing a relative’s home?
Set aside any cash, deeds, the will and any share certificates before the packing starts, and keep them with the estate’s papers or the solicitor. If something like that has already gone into your unit, just take it out on your next visit.
For everything else, get a price online or call us on 0800 2545585 and tell us about anything of high value before you book.
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