Hiring the wrong moving company can cost you money, precious time and energy. From ensuring the safety of your items to avoiding putting a dent in your budget, make sure you do your research before making any decisions. 

Keep reading for a few tips on what you should check before hiring a moving company. 
 

Do your research 

Research at least five companies. Search through their history and reviews and get quotes from your top three. Be careful of “Rogue Movers”. They typically give a low estimate over the phone or internet without visiting your home or seeing your goods, and you may end up paying more than the original estimate.  

Ask about extra fees 

Moving companies sometimes have extra fees that are only added to the final invoice once the move is complete. Make sure you ask movers about any potential extra costs. This way, you can try to avoid them or at least avoid the fright you’ll get when you receive the final invoice.  

Pro Tip: To ensure an accurate quote from movers, ask if the final rate includes physical assistance with packing up, loading and unloading the van.  

Do they have insurance? 

Insurance is sometimes included if you arrange for movers to pack your belongings. However, if you’re handling the load, it’s unlikely you’ll be insured against breakages caused by improper packing – unless you take out your own insurance. Ask the movers so you know whether you should start arranging or if they have you covered.   

Know when to move 

You should aim to move in the winter months as summer (peak season) is when moving companies are at their busiest. However, if you have no choice but to move during peak season – mid-week or mid-month will be your budget-friendly options. 

Pro Tip: Demand for movers is often highest on weekends, and at the beginning and the end of a month. 


If you’re feeling a tad overwhelmed by the moving process, turn to Wigwam. Offering convenient self van hire, Man & Van services, a fully stocked onsite packaging shop and affordable personal storage units, we have all you need for a stress-free moving experience!  

Ready to move? Give us a call on 0800 254 5585 or request a quick and easy quote online. 

Written by
Simon Fothergill

Simon Fothergill has more than 20 years of experience in the UK self storage industry and is Managing Director of Wigwam Storage.He writes practical, easy-to-follow advice to help customers make the most of self storage, whether they are moving house, decluttering, renovating, storing business stock or simply needing extra space.With a long background in self storage operations and customer service, Simon shares useful self storage tips, packing advice and storage solutions designed to make storage simple, flexible and stress-free.

Customer Reviews

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4.8
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J J profile picture
J J
1 week ago
Really easy to deal with, Lenny was very helpful and I would recommend.
Chris Hathaway profile picture
Chris Hathaway
1 week ago
Really good, staff very helpful.
Units were good and secure.
only critisms - lights turned off automatically too quickly and no onsite toilet.
Sara Hardy profile picture
Sara Hardy
2 weeks ago
Very happy with the service. The staff are very helpful and friendly and explain the whole process right from the start. I can access my belongings easily via an app, which is easy to use.
I Highly recommended this company.
Louise Penfold profile picture
Louise Penfold
2 weeks ago
Huge big shout out to Lenny 🥳 most helpful in setting this unit up over the phone with me,
Also the girls in the office who are extremely helpful with a cracking sense of humour,
Unit was superb, extremely clean,
So easy to access, completely idiot proof
Will definitely use them again
Jack Bennett profile picture
Jack Bennett
3 weeks ago
Really friendly team and helpful customer service, as well as a smooth move-in experience without any issues. The facilities are also tidy and clearly well-maintained.
Omar Musani profile picture
Omar Musani
3 weeks ago
Great storage place! Close to city centre, easy to access, and lovely service.
T Field profile picture
T Field
3 weeks ago
Quick, friendly customer service, very direct and helpful. Storage facility is excellent. Simple and easy to use. Furthermore, I know my items and safe and secure.

The air conditioning was also a blessing in this recent heat 🤣
Senor Sol profile picture
Senor Sol
4 weeks ago
Sarah and the Wigwam team have been fantastic! They've made the whole process easy, convenient, and affordable! Wigwam do really good deals on their storage spaces, 50% off for the first 8 weeks, and they use an app-based system for access to the storage unit which is quick and efficient! This is the best experience I've had with a storage space company to date!!
barak wolnerman profile picture
barak wolnerman
4 weeks ago
Very easy and straightforward to access and use facilities.
Craig Burgess profile picture
Craig Burgess
1 month ago
Very clean and do everything through the app
Chantal Palmer profile picture
Chantal Palmer
1 month ago
Brilliant experience from start to finish! Reception team super helpful, friendly, professional and very efficient, would definitely recommend! 😊😊
ANDREW RAGGETT profile picture
ANDREW RAGGETT
2 months ago
Excellent service and very easy to use